On the Job With // Lauren Johnson, VA Claims Processing QA Manager
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On the Job With // Lauren Johnson, VA Claims Processing QA Manager
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Welcome back to On the Job With...
This week, Addison sat down with Lauren Johnson, VA Claims Processing QA Manager, to help others understand her role a bit better and make the connection between quality and performance. Lauren helps us better understand the QA process, not just for her team, but for the multiple programs Signature oversees, her #1 goal to make sure her team is doing their best possible work, and making sure veterans get the care they deserve.
Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!
Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.
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