Ogilvy on Advertising: B2B Marketing Lessons on Writing for Humans with Chief Marketing Officer at CallMiner, Eric Williamson

When timeless advertising principles meet today’s AI-saturated landscape, something surprising happens: the old rules still work.

Especially when we’re talking about the father of advertising himself, David Ogilvy. In this episode, we dive into his iconic book, Ogilvy on Advertising, with special guest Eric Williamson, CMO at CallMiner.

Together, we explore what B2B marketers can learn from Ogilvy’s approach: why specificity beats slogans, how research powers emotional storytelling, and why writing for humans is the real differentiator.

About our guest, Eric Williamson

As CallMiner’s Chief Marketing Officer, Eric oversees all global marketing functions from brand and events to demand generation. Eric’s marketing team works very closely with channel and sales to drive pipeline and CallMiner’s explosive growth. Eric has over 20 years of experience in both technology and consumer products marketing from both the vendor and agency side. Before joining CallMiner, Eric was VP Brand & Digital Marketing at Acquia — an open DXP platform built around Drupal — where he led brand, creative services, webops, editorial, and demand generation.

Prior to Acquia, Eric was on the agency side of marketing working as SVP Digital & Social at MullenLowe, and before that as VP Digital Strategy at The Martin Agency. During his career Eric has worked with a variety of B2C and B2B brands including Google, Microsoft, Intel, GEICO, Walmart, P&G, Pizza Hut, Acura, Royal Caribbean, and Hyatt. He earned his undergraduate degree from Texas A&M University, and an MBA from The University of Texas at Dallas.

What B2B Companies Can Learn From Ogilvy on Advertising:

• Start with the line, not the logo. Great B2B brands don’t start with visuals, they start with voice. The sharpest creative begins on the page, not the mood board. “Copy first, research first, copy second, then worry about the visuals,” Eric says. In other words: write the line that earns attention before you pick the font.
• Write for humans. Most B2B copy dies in a sea of jargon. What buyers actually want is to feel seen. “It’s really easy to fall into a place for a technology company to talk about your tech, talk about your features… and there’s nothing emotional about that,” Eric says. The fix is to start by writing for humans. Emotion isn’t a nice-to-have, it’s your edge.
• Don’t guess, ask. You don’t need personas when you have real people. The best insights come from your customers, not your whiteboard. Eric says, “Just go talk to them…Why do they keep staying with you? What sort of thing that they worry about at night does this help solve for them?” The answers aren’t in your funnel. They’re in the field.

Quote

“ Write for humans because, ultimately, that's who you're selling to, that's who you're trying to influence. It’s really understanding their emotions. What are their fears, what are their desires? Even in the B2B world, it's easy to forget that.”

Time Stamps

[0:55] Meet Eric Williamson, Chief Marketing Officer at CallMiner

[00:58] Why Ogilvy On Advertising?

[02:49] The Role of CMO at CallMiner

[03:38] Origins of Ogilvy On Advertising

[06:56] B2B Marketing Takeaways from Ogilvy on Advertising

[21:29] Ogilvy's Predictions

[37:23] CallMiner's Marketing Strategies

[41:57] AI as a Solution

[44:20] Advice for Marketing Leaders

[45:38] Final Thoughts & Takeaways

Links

Connect with Eric on LinkedIn

Learn more about CallMiner

About Remarkable!

Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com.

In today’s episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK.

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