In this episode of Not Your Average CEO Lifeline Podcast, hosts Danielle Cuomo, MBA, and Nicole Gallicchio-Elz sit down with Vance Morris, former Disney Leader turned successful entrepreneur. From working security at a birth control factory to leading at Disney, going bankrupt, cleaning carpets, and ultimately building a thriving business, Vance’s story is one of resilience, reinvention, and creating unforgettable customer experiences.

Vance opens up about the true power of focusing on customer experience, not just chasing leads, and why businesses that shift from being commodities to creating memorable moments win in the long run. Drawing lessons from his time at Disney and his own entrepreneurial journey, he shares practical strategies for controlling pricing, boosting profitability, and growing sustainably by keeping existing customers engaged.

💡 What We Cover:

• Why competing on price is a losing game and what to do instead.

• Disney’s formula for creating memorable experiences in even the most mundane tasks.

• The real math of growth: $126 to acquire a new client vs. $22 to market to an existing one.

• How an 80/20 customer ratio fuels Disney’s profitable growth (and can fuel yours too).

• The importance of shifting from chasing leads to designing experiences.

Top Takeaways for Leaders & Entrepreneurs:✔️ Stop racing to the bottom with pricing: Differentiate with value and experience.✔️ Existing clients are more profitable than new leads: Focus on retention.✔️ Small shifts in customer touchpoints can create big loyalty.✔️ Building experiences around your business creates control and sustainable growth.

Why This Matters:Vance reminds us that growth isn’t about constantly chasing more. it’s about creating experiences that keep customers coming back and building a business model that thrives on retention, profitability, and value. His formula blends Disney-inspired strategies with hard-won entrepreneurial lessons, offering actionable insights for entrepreneurs, CEOs, and service-based businesses alike.

Closing Thoughts:Don’t be a commodity. Don’t compete on price. Build an experience your customers can’t wait to pay for.

📌 CTA:Take a look at your own business model: Are you focused on chasing leads or creating experiences that keep customers loyal and profitable?

✨ This episode is brought to you by Virtual Assist USAHelping CEOs and business owners streamline operations, get more done, and grow faster with the right support in the right roles.

🔗 Connect With Us on LinkedIn:👤 Nicole Gallicchio – linkedin.com/in/nicolegallicchio👤 Danielle C. – linkedin.com/in/djc287

🔗 Connect with Vance Morris:🌐 Website: wow52ways.com👤 LinkedIn: https://www.linkedin.com/in/vancemorris/

In this episode of Not Your Average CEO Lifeline Podcast, hosts Danielle Cuomo, MBA, and Nicole Gallicchio-Elz sit down with David Price, founder of The Price Group and industry leader in building high-performing insurance agencies. From humble beginnings to leading an organization that achieved over $35 million in sales in 2024 and helped more than 30,000 families, David’s story is one of resilience, persistence, and vision.

David opens up about the real difference between agents who struggle and those who thrive, and why being coachableis the single most important trait for success. With over 5,000 insurance agents hired under his leadership, he shares the hard-earned lessons about scaling, mentorship, and creating systems that empower people to build their own businesses.

💡 What We Cover:

The power of being coachable and why it separates top earners from those who fail.

Lessons from hiring 5,000 agents and building a thriving insurance organization.

How mentorship, consistency, and persistence drive long-term success.

Why building systems matters more than talent.

David’s vision for empowering agents through The Price Group IMO.

Top Takeaways for Leaders & Entrepreneurs:

✔️ Success isn’t about talent—it’s about focus, consistency, and being willing to learn.

✔️ Coachability is the #1 factor that determines whether someone will succeed.

✔️ Building systems and mentorship models creates scalable, lasting impact.

✔️ Resilience and transparency are key to building legacy, not just income.

Why This Matters:

David reminds us that freedom and financial independence come not from chasing multiple ventures but from mastering focus, coachability, and proven systems. His approach blends mentorship, resilience, and leadership—offering actionable insights for entrepreneurs, CEOs, and aspiring business builders alike.

Closing Thoughts:

Your best thinking got you here. If you want different results, you have to be willing to be coached, stay consistent, and commit to growth.

📌 CTA:

Take a look at your own business journey: are you truly coachable? Are you focused, consistent, and building systems that last?

✨ This episode is brought to you by Virtual Assist USA

Helping CEOs and business owners streamline operations, get more done, and grow faster with the right support in the right roles.

🔗 Connect With Us on LinkedIn:

👤 Nicole Gallicchio – linkedin.com/in/nicolegallicchio

👤 Danielle C. – linkedin.com/in/djc287

🔗 Connect with David Price:

🌐 Website: https://tpglife.com/about-us/

👤 LinkedIn: linkedin.com/in/davidpriceofficial

📸 Instagram: instagram.com/davidpriceofficial

📘 Facebook: facebook.com/DavidPriceOfficial

#NYACLPodcast #Leadership #Entrepreneurship #Coachability #BusinessGrowth #InsuranceIndustry #NotYourAverageCEO #LegacyBuilding #Mentorship

“True leadership isn’t just about performance—it’s about purpose.”

In this episode of Not Your Average CEO Lifeline Podcast, Danielle Cuomo, MBA, and Nicole Gallicchio-Elz sit down with Rick Yvanovich, Chief Master Coach, serial entrepreneur, and CEO of TRG International. With decades of experience as an accountant, author, speaker, CEO, and CFO, Rick’s mission is clear: to inspire and transform humans toward balanced fulfillment.

Rick unpacks his framework for the 7 Ikigai Needs at Work—a guide to building purpose-driven organizations where people thrive, leaders grow, and legacies endure.

💡 What We Cover:

The 7 Ikigai Needs at Work: satisfaction, growth, vision, resonance, freedom, self-actualization, and meaning.

Why alignment between personal purpose and company values drives long-term success.

Practical ways leaders can create environments that foster innovation, resilience, and fulfillment.

Rick’s take on continuous learning and why Kaizen (constant improvement) fuels effective leadership.

Top Takeaways for Leaders:

✔️ Fulfillment is multi-dimensional—address all 7 needs to unlock Ikigai at work.

✔️ Freedom and psychological safety drive innovation and growth.

✔️ Leaders must align company vision with individual purpose for lasting engagement.

✔️ Continuous learning and Kaizen are non-negotiables for sustainable success.

Why This Matters:

Rick reminds us that leadership isn’t just about profits—it’s about people, purpose, and building a legacy that lasts. His approach blends integrity, lifelong learning, and balance, offering actionable insights for CEOs, founders, and leaders ready to elevate their impact.

Closing Thoughts:

When companies meet these seven needs, they don’t just create jobs—they create meaning. And that’s the true foundation of a thriving organization.

📌 Call to Action:

Take a moment to reflect: are you fostering satisfaction, growth, and freedom for your team? Which Ikigai need could you strengthen today?

✨ This episode is brought to you by Virtual Assist USA

Helping CEOs and business owners streamline operations, get more done, and grow faster with the right support in the right roles.

🔗 Connect With Us on LinkedIn:

👤 Nicole Gallicchio – linkedin.com/in/nicolegallicchio

👤 Danielle C. – linkedin.com/in/djc287

🔗 Connect with Rick Yvanovich:

🌐 Website: https://rickyvanovich.com

📧 LinkedIn: linkedin.com/in/rickyvanovich/

#NYAELPodcast #Leadership #Ikigai #EmployeeEngagement #NotYourAverageCEO #WorkplaceFulfillment #Kaizen #ContinuousLearning