Episodios

  • EP 151 Dentists Are Burning Out FAST and Here's How to Stop It!
    Jun 4 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Are you a dentist feeling overwhelmed, burned out, or just stuck in survival mode? What if the real issue isn’t your clinical skills, but how you’re managing your time, your stress, and your practice?

    Mark Davis built and ran 16 dental practices over the course of his career — and now he’s sharing what most dentists never figure out until it’s too late. The pressure to stay on schedule, the chaos of last-minute emergencies, the constant tension with staff… it’s not just part of the job. It’s a signal that something’s off.

    This episode is about the real reason burnout creeps in, even when things look fine on the surface — and the kind of mindset shift that can fix it without blowing up your whole practice. If the day-to-day feels heavier than it should, this is one worth hearing.

    Connect with Dr. Mark

    Email mark@dentalsimplified.com

    Website https://dentalsimplified.com/

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    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

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    *Is your AR out of control? Is your admin team burning out? 😩 Maybe it's time for help. It's easier than you think and you'll wonder why you didn't do it sooner. Have a conversation with Wisdom Dental Billing to see how they can help. Reach out them here: http://withwisdom.com/teresaduncan

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    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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    Visit odysseymgmt.com to check out my book, webinars and courses.

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    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Más Menos
    44 m
  • EP 150 She Turned $40/mo Side Hustle into a 7-Figure Dental Business!
    May 24 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    She started charging just $40 a month—now she runs a business that hit 7 figures. In this episode, Amanda DeMoura shares how her small side hustle evolved into a thriving dental business, what it really took behind the scenes, and the unexpected turns that shaped her success.

    In this episode, we talk about her journey from the ground up, navigating remote work and entrepreneurship, and what happens when growth forces you to make big, uncomfortable decisions.

    If you're in the dental industry, healthcare admin, or just curious how real businesses are built behind the scenes, this conversation is full of honest moments. It’s a story about ownership, reinvention, and figuring it out as you go.

    Connect with Amanda:

    Website: https://amandademoura.com/

    Email: Amanda@amandademoura.com

    Podcast: Breath of Fresh Air - Dental Podcast

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    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

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    *Is your AR out of control? Is your admin team burning out? 😩 Maybe it's time for help. It's easier than you think and you'll wonder why you didn't do it sooner. Have a conversation with Wisdom Dental Billing to see how they can help. Reach out them here: http://withwisdom.com/teresaduncan

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    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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    Visit odysseymgmt.com to check out my book, webinars and courses.

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    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Más Menos
    1 h y 3 m
  • EP 149 Dr. Greg Wu Defies Medical Odds and Grows As A Leader
    May 8 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    A stroke stole his manual skills—could it end his career?

    In this episode, Dr. Gregory Wu opens up about the life-altering moment a stroke derailed his clinical career and how it made him a better businessman and leader. At the peak of his practice, Greg faced a sudden medical crisis that left him unable to perform dentistry—a devastating blow to any clinician.

    He shares what it felt like to lose not just motor function, but his professional identity. They dive into the emotional impact, the grieving process, and the harsh reality of what happens when your livelihood is tied to your hands. Greg also discusses the lessons he learned about disability insurance, financial planning, and how ego can complicate the recovery process.

    If you’ve ever wondered what would happen if you couldn’t practice tomorrow, this conversation is your wake-up call. Dr. Wu’s story is one of resilience and redefining purpose when the career you love is forever altered overnight.

    Connect with Dr. Gregory Wu

    Instagram: the_way_of_the_wu

    LinkedIn: Gregory Wu

    Email: greg.wu at emerson-dental.com

    Online Summit: Built to Last: How to Scale, Sell, and Leave a Legacy

    May 30th from 8:00am to 4:00pm CST



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    *Is your AR out of control? Is your admin team burning out? 😩 Maybe it's time for help. It's easier than you think and you'll wonder why you didn't do it sooner. Have a conversation with Wisdom Dental Billing to see how they can help. Reach out them here: http://withwisdom.com/teresaduncan

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Más Menos
    55 m
  • EP 148 What To Do When Tragedy Strikes A Dental Practice
    Apr 23 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    What actually happens when an unexpected loss or injury shatters the routine of your practice? It’s a question no one wants to ask—until it’s too late. I would like to walk you through the uncertainty that can unfold in a dental practice when the unexpected happens to the doctor at the center of it all. My hope is that you are prepared - nobody told me that, remember?

    The sudden loss of a dentist—especially in a solo or small practice—is not just a tragedy. It’s a disruption that ripples through patients, staff, finances, and even the long-term value of the business. What has to happen right away? Should the office close? How do you support a grieving team while still making decisions that keep the doors open?

    But death isn’t the only event that can throw a practice into turmoil. I also discuss scenarios like disability, serious injury, or anything that keeps a dentist from returning to work. Each one brings its own emotional and operational fallout, and without a plan, the burden often falls squarely on the manager’s shoulders—right when they’re least prepared to carry it.

    And what if the unexpected - good or bad - happens on the other side of the desk? What if it’s you—the manager—who needs to step away, transition into a new career, or start something of your own? We’ll explore how to prepare for your own exit with intention and clarity, making sure the practice doesn’t fall apart the moment you walk out the door.

    This is a raw and necessary look at what no one wants to talk about—until it’s already happening. Because if no one else has told you what to do when it all goes sideways, I’m here to help and to make sure you’re not caught in the dark.

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

    ______________

    *Is your AR out of control? Is your admin team burning out? 😩 Maybe it's time for help. It's easier than you think and you'll wonder why you didn't do it sooner. Have a conversation with Wisdom Dental Billing to see how they can help.

    Reach out them here: http://withwisdom.com/teresaduncan

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    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #Dental #Dentistry #DentalPractice

    Más Menos
    32 m
  • EP 147 Why Most Dentists Are Losing Money on PPOs… And How to Stop It!
    Apr 8 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Are you a dentist or manager in a seemingly endless struggle to stay profitable on PPO plans? You're definitely not alone. One of my first trusted resources in dentistry was Unlock the PPO’s Sandi Hudson and Lisa Weber. Sandi joined me for a truly nerdy but very informative chat about networks and negotiations. We talked about the hidden challenges within shared network agreements and how she avoids “over-networking” and helps us understand opt-out procedures.

    👇🏻 Connect with Sandi Hudson

    Website: https://unlocktheppo.com/

    Facebook: https://www.facebook.com/UnlockThePPO/

    ADRCC: https://adrcc.org/

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    *Medical Billing Made Easy! This curriculum helps you learn if and be compliant with the regulations. Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

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    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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    *Is your AR out of control? Is your admin team burning out? 😩 Maybe it's time for help. It's easier than you think and you'll wonder why you didn't do it sooner. Have a conversation with Wisdom Dental Billing to see how they can help. Reach out them here: http://withwisdom.com/teresaduncan

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    *Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit www.odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #DentalBilling #DentalInsurance #DentalClaims

    *Thank you to these companies for supporting and believing in the podcast!

    Más Menos
    1 h y 2 m
  • EP 146 Key Tips You Absolutely Need Before Outsourcing Your Dental Billing!
    Mar 25 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Outsourcing your dental billing can either clean up your RCM or leave you picking up the pieces. Before you trust someone with your cash flow, make sure you know exactly what to ask and what to look for in a biller.

    In this episode, Julia Nevo shares hard-won lessons from working in the world of dentistry and dental billing. We cover what makes a great dental biller truly valuable, and why outsourcing without a solid vetting process can backfire. You’ll learn how to filter for the right skills, systems, and mindset — especially when it comes to handling dental insurance.

    We dig into the most common billing mistakes dental offices make, what red flags to watch out for during outsourcing, and how to avoid billers who talk a big game but can't deliver. Julia also explains how a dental biller can be your extra layer of protection against carrier and legal audits.

    Whether you're considering outsourcing or looking to upgrade your current billing setup, this conversation will help you protect your revenue, sharpen your processes, and grow a more sustainable dental business.

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    Connect with Julia

    Website: https://stellardentalsolutions.com/

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #DentalBilling #DentalInsurance #DentalClaims

    Más Menos
    54 m
  • EP 145 DENTAL INSURANCE and MEDICARE ADVANTAGE Secrets You Need to Know!
    Mar 11 2025

    More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

    Missing these insurance secrets could cost your dental practice - are you prepared?

    From navigating insurance portals and password overload to the shift toward Electronic Funds Transfers (EFTs), the demands on dental teams are growing. Colleen Huff shares insights on handling leased networks, making informed choices about dental insurance, and avoiding the pitfalls that catch many offices off guard.

    We also dive into Medicare Advantage Plans—how they’re changing, why benefits might shrink, and what this means for your office. With Medicare benefits in flux, reviewing plans annually is essential to avoid surprises. If your practice isn’t keeping up with Medicare updates, you could be facing unnecessary complications.

    Don’t let insurance confusion lead to costly mistakes. Learn how to manage these challenges with smart strategies, proper coding, and the right tools. Colleen also previews her upcoming training modules to help you take control of your dental insurance game. This is for you, insurance nerds!

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    Connect with Colleen:

    Facebook: Colleen Huff- Dental Insurance Coach

    Instagram: @dicoach22

    LinkedIn: Colleen Huff

    Website: https://colleenhuff.com/

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #MedicareAdvantage #Dental #Dental Insurance

    Más Menos
    54 m
  • EP 144 Dental Billing & Outsourcing with Michelle Repash
    Feb 25 2025

    "More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter || "

    Dental billing companies can spot embezzlement and cash flow issues faster than your in-house team!

    Dental billing expert Michelle Repash shares how she uncovered employee theft by noticing deleted insurance checks - a discovery that led to jail time for a trusted, long-term staff member. With 35 years of dental experience, Repash explains why traditional in-house billing is becoming so difficult due to increasing insurance complexities and team burnout.

    She reveals key red flags to watch for, including staff resistance to billing help and shared passwords among team members. Most importantly, she emphasizes the critical need to separate billing duties - the person following up on claims should never be the same person posting payments.

    Integrity Dental Billing's founder also shares insider tips for practices not ready to outsource: work rejections immediately, run AR reports consistently, and follow up on claims over 40 days old. For practices ready to make the switch, she offers a $500 first-month discount for podcast listeners. Mention this podcast to receive a $500 courtesy toward your first month!



    Connect with Michelle

    Website: Integrity Dental Billing

    Facebook: The Dental Billing Collective

    Linked In: Michelle (Integrity Dental Billing and Consulting LLC) Repash

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    Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/

    Use ODYSSEY for a 10% courtesy

    -------------

    I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

    -------------

    Synergy Dental Partners offers lower prices for your dental supplies and services

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    #DentalBilling #DentalInsurance #DentalClaims #NPINumbers #DentalPracticeManagement #DigitalBillingSolutions #InsuranceFraudDetection #OutsourcingDentalBilling #ARReportMonitoring #IntegrityDentalBilling #DentalEmbezzlement #ModernDentalBilling #BillingAuditTrail #DentalClaimManagement #PracticeEfficiency

    Más Menos
    39 m
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