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In this episode of No Silver Spoons, Sarah Beth discusses the critical issue of retention struggles in businesses. She emphasizes the importance of not blaming clients or team members, but instead addressing the underlying issues within leadership, systems, and communication. Citing studies from Harvard Business Review and the Journal of Leadership and Organizational Studies, Sarah Beth highlights the significance of emotional connection and transformational leadership. She outlines four key areas where retention often breaks down: disjointed onboarding, lack of personal connection, weak feedback systems, and poor narrative control. Sarah Beth advocates for an 'ethics team' or 'learning lab' approach to turn losses into learning opportunities, thus creating a culture of accountability and growth. She concludes by urging leaders to take actionable steps to understand and improve their business practices.

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DISCLAIMER:
The content provided in this podcast, including by Sarah Beth Herman and any affiliated guests, is for informational purposes only and does not constitute professional advice, including but not limited to medical, legal, or business consulting services. Listeners engage with the content at their own risk and are responsible for any actions taken based on the information presented. No guarantees are made regarding the accuracy or completeness of the content. For any questions, clarifications, or crediting of sources, please contact us directly, and we will make necessary adjustments.

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In this episode of No Silver Spoons, host Sarah Beth Herman shares a personal story illustrating the importance of effective delegation in business. Reflecting on her past experience with a team member, she underscores how clear instructions, and proper communication can make or break a task. Sarah emphasizes the role of trust, context, and specific directives in successful delegation, drawing parallels with a personal anecdote about assembling a grill. She advises on identifying 'green flag' and 'red flag' behaviors for both leaders and task receivers, encouraging listeners to enhance their leadership skills through clarity, communication, and collaboration. The episode concludes with practical tips on how to close the loop in delegation to foster a productive and engaged workplace.

Support the show

SOCIALS:
No Silver Spoons®: Instagram
Dentistry Support: Instagram | Facebook | Linkedin
The Dental Collaborative: Facebook
Sarah Beth Herman: LinkedIn | Personal Bio | Links
Free Training for Dental Offices

DISCLAIMER:
The content provided in this podcast, including by Sarah Beth Herman and any affiliated guests, is for informational purposes only and does not constitute professional advice, including but not limited to medical, legal, or business consulting services. Listeners engage with the content at their own risk and are responsible for any actions taken based on the information presented. No guarantees are made regarding the accuracy or completeness of the content. For any questions, clarifications, or crediting of sources, please contact us directly, and we will make necessary adjustments.

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In this episode of No Silver Spoons, hosted by Sarah Beth Herman and sponsored by Dentistry Support, we delve into how automation is revolutionizing the dental industry in 2025. The discussion highlights the benefits of AI-powered recruitment, on-demand staffing apps, and various automated systems for daily operations, patient follow-ups, and insurance verifications. Sarah Beth emphasizes that automation enhances rather than replaces the human workforce, enhancing efficiency, reducing errors, and improving the patient experience. The episode includes a special ‘automation readiness checklist’ to help dental practices evaluate their current systems and identify areas for improvement.

Support the show

SOCIALS:
No Silver Spoons®: Instagram
Dentistry Support: Instagram | Facebook | Linkedin
The Dental Collaborative: Facebook
Sarah Beth Herman: LinkedIn | Personal Bio | Links
Free Training for Dental Offices

DISCLAIMER:
The content provided in this podcast, including by Sarah Beth Herman and any affiliated guests, is for informational purposes only and does not constitute professional advice, including but not limited to medical, legal, or business consulting services. Listeners engage with the content at their own risk and are responsible for any actions taken based on the information presented. No guarantees are made regarding the accuracy or completeness of the content. For any questions, clarifications, or crediting of sources, please contact us directly, and we will make necessary adjustments.