Newsday: CxOs Being Ignored: Why Speaking Tech Instead of Business Fails in 2026

Bill Russell, Drex DeFord, and Sarah Richardson dissect J.P. Morgan healthcare presentations to reveal what's really being asked of technology leaders in 2026. The era of transformation talk is over; executives want friction reduced, margins improved, and growth enabled. Bill shares insights from CMIO conversations showing leaders moving beyond EHR optimization to solve real business challenges around patient access and clinical workflows. Drex and Sarah debate whether the shift toward operational excellence means CIOs should prepare to run pharmacy and lab departments next.

Key Points:

04:26 Challenges and Opportunities in Healthcare IT

10:17 Cybersecurity and Operational Focus

17:17 EHR Systems and Operational Efficiency

23:11 Hostage Crisis and Final Thoughts

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