New-Grad ER Survival Kit: Mentorship, Scripts, and Open-ER Trust | Ready Vet Go
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New-Grad ER Survival Kit: Mentorship, Scripts, and Open-ER Trust | Ready Vet Go
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How do you build real confidence when your first job is solo ER overnights? Can open, transparent care and shared decision-making transform client trust?
Host Dr. Dani Rabwin is joined by Dr. Morgan Stoddard, DVM (UIUC ’20) for a fast, practical deep dive into ER mentorship, communication that lowers stress, and leadership that leads with love.
In this episode, you’ll learn:
- Why structured ER mentorship matters—especially on solo overnights
- Client language that lowers the load: “I’m the recommender; you’re the decider”
- Trust-builders you can use immediately (narrate-the-exam, in-room X-rays/laptop, let clients listen)
- How to bring “open ER” transparency to any clinic—no remodel required
- Mistakes & recoveries: dystocia hemorrhage stabilization + when to phone a mentor
- Owning outcomes: communicating clearly after a “negative explore” following prior R&A
- Feedback that helps: lead with love, tailor delivery, and use a “wins box”
- Confidence scripts for “You look so young!” and curbside → face-to-face transitions
- Burnout to fit: when to pivot and how to find the right mentorship structure
Timestamps:
00:00 – Intro: Dr. Morgan Stoddard—ER path, UIUC ’20, why confidence is built (not born)
03:02 – First job reality: solo overnights during curbside and the hidden upsides
03:02 - Solo overnights during curbside: reality + hidden upsides
07:18 -Scripts that save you: recommender/decider + looking things up gracefully
11:06 - Shared decisions, not sales: reducing moral weight
15:20 - Open ER transparency: narrate-the-exam, X-rays in-room, stethoscope listening
20:44 - Case lessons: dystocia hemorrhage & phone-a-mentor
26:03 - “Negative explore” after prior R&A: owning outcomes + next steps
31:12 - Leading with love: feedback, safety, and the wins box
36:25 - Curbside → face-to-face: age comments + clinical presence 41:10
Resources mentioned
- Sample “recommender/decider” scripts (ER & GP)
- Narrate-the-exam + transparency checklist
- Tough-case debrief template (+ wins box idea)
Ready Vet Go — because mentorship matters, and vets shouldn’t have to go it alone.
Follow: @readyvetgo_
Contact: info@pacificlensstudios.com
#ERveterinary #mentorship #communication #vetmed #ReadyVetGo