Netflix's Biggest Failure w/ Tamara Grominsky

Listening to your customers is the most powerful form of intelligence. They're buying your product – you think you'd want to hear from them as much as possible. Today, we had Tamara Grominsky, founder of PMM Camp, on to talk about two times when some of the biggest companies in the world listened to their customers (and maybe a little too late) and turned those insights into big profit-making plays.

Sign up for Tamara's Day Camp: https://events.pmmcamp.com/daycamp/

Register for our upcoming community Pwer Half Hour session about How to Recruit and Conduct a Win-Loss Interview: https://community.thecompetenetwork.com/home/events/how-to-recruit-and-conduct-a-win-loss-interview-8m3f1l1tll?agenda_day=6751cf45ce41209b4ff88f7c&agenda_track=6751cf45ce41209b4ff88f90&agenda_stage=6751cf45ce41209b4ff88f81&agenda_filter_view=stage&agenda_view=list

Check out more compete content in the Compete Community: https://community.thecompetenetwork.com/home/content

TIMESTAMPS:

(00:00) Tamara Grominsky is on the pod!

(00:03:19) McDonald's Menu Change

(00:14:21) Netflix's Biggest Failure

(00:21:03) Netflix's Recent Price Hike

CREDITS:

Guest: Tamara Grominsky

Host: Adam McQueen

Producer: Grayson Ottenbreit

Editor: Stephen Despins

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