NN-PCN Newsletter - Issue 11, July 2023

The main article in this edition of the newsletter cover Access Improvement Plans, including topics on: -

• • Websites
  • Online Consultations
  • Telephone Systems and ‘Cloud Telephony’

It also has articles on: -

• The specialists in the PCN team
• Access to GP records and online access
• Patient Feedback

Links to the Practice websites: -

Audley Health Centre   Heathcote Street Surgery     Dr Harbidge & Partners     Mount Road Practice    Talke Clinic

Link to the PCN Specialist team - https://www.newcastlenorthpcn.nhs.uk/alerts/our-specialist-team/ 

Link to the NHS App information - NHS App and your NHS account - NHS (www.nhs.uk)

Links to Patient Feedback for each of the practices - Audley Health Centre     Heathcote Street Surgery   Kidsgrove Medical Centre  Mount Road Practice   Talke Clinic

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