Episodios

  • BDMs, Growth, and Reality: What Property Managers Get Wrong
    Apr 15 2026

    April 15, 2026

    In this week’s NARPM® podcast, host Pete Neubig talks with Jennifer Merritt, RentScale Partner and Chief Operating Officer - Integrator, who breaks down when — and how — to hire a business development manager. From readiness and lead flow to compensation, systems and common mistakes, Jennifer shares a practical framework to help property managers build a BDM role that actually drives growth.

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    35 m
  • Beyond Management: How Entrepreneurs Become Investors in the Businesses Around Them
    Apr 8 2026

    April 8, 2026

    In this week’s NARPM® podcast, host Pete Neubig talks with Peter McKenzie, founder of Rincon Property Management, about how property managers can grow beyond their own companies by investing in and partnering with others. Peter shares how mentorship evolved into strategic partnerships and outlines what it takes to do this successfully, from having a strong business foundation to structuring deals, aligning expectations and managing risk.

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    47 m
  • Mistakes I Made Implementing AI
    Mar 25 2026

    March 25, 2026

    In this week’s NARPM podcast episode, host Pete Neubig talks with Inaas Arabi, Chief Operating Officer at Block & Associates Realty,, about a failed AI implementation attempt and what he learned. Be a wise man and learn from others' mistakes. Inaas outlines the steps you need to take for a successful AI implementation.

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    40 m
  • The Why and When to Hire a Handyman
    Apr 1 2026

    April 1, 2026

    In this episode, host Pete Neubig talks with Robert Dell’Osso, RMP®, President/Principal Property Manager of MasterKey Property Management and NARPM® Governmental Affairs Committee Chair, who spills the beans on NARPM Day on the Hill and explains why he decided to hire a handyman and spin off a separate maintenance company.

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    45 m
  • Seller Financing and the Boomer Seller: Why Taxes Make It a Win-Win
    Mar 11 2026

    March 11, 2026

    In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer sellers" often prefer seller financing due to the tax benefits, creating a "win-win" for both parties. She also breaks down the critical mindset and steps required to move past analysis paralysis and successfully close a deal.

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    33 m
  • Reduce Onboarding Headaches with a Property Conditions Report
    Mar 18 2026

    March 18, 2026

    Bringing on a new owner can create major headaches if expectations aren’t clear from the start. In this episode, host Pete Neubig talks with Karen Jordan, Director of Growth at HBR Rentals, about how her team uses a paid Property Condition Report during the onboarding process to set standards, educate owners, and prevent costly surprises later. Karen explains how this simple step helps screen for the right clients, ensures properties meet rent-ready standards, and creates smoother onboarding for both owners and residents. The result? Faster leasing, fewer early maintenance issues and a much calmer experience for the operations team.

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    35 m
  • From Operator to Owner: Building a PM Business That Runs Without You
    Mar 4 2026

    March 4, 2026

    In this week’s NARPM Radio podcast, host Pete Neubig talks with Mark Brower about what it really takes to step out of the day-to-day and lead as an owner. From hiring high-level talent to developing a clear vision, Mark breaks down the leadership and mindset shifts required to build a scalable, sustainable property management company.

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    42 m
  • Leveraging Video to Enhance Your Operations
    Feb 25 2026

    February 25, 2026

    In this new podcast, host Pete Neubig sits down with Sarah Hatch, Owner/Broker of Hatch Property Management, to discuss how to use video to enhance your operations. It's not as hard as you think it is. Don't overthink it. Use video not just for marketing purposes, but to reduce resident work orders, including maintenance work orders. Use video to enhance your relationship with your owners.

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    35 m