Multifamily Tech Gurus Podcast Series Podcast Por Kerry W. Kirby arte de portada

Multifamily Tech Gurus Podcast Series

Multifamily Tech Gurus Podcast Series

De: Kerry W. Kirby
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The Multifamily Tech Gurus Podcast Series brings you the latest real-world experiences of PropTech innovator Kerry W. Kirby and technologist James W. Lancaster. Kerry and Jimmy live on the technology side of the multifamily housing industry. Kerry has built an award-winning company, 365 Connect, the multifamily industry's leading innovator in AI-driven marketing, leasing, and resident engagement platforms, that he founded over two decades ago, and Jimmy leads product development at the company. Together, they are on the frontline of managing their team of developers, customers, and all the craziness in-between.2024 Economía Gestión y Liderazgo Liderazgo
Episodios
  • Marketing to Messaging: Navigating Compliance Across Diverse Channels
    Nov 6 2025

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they delve into how compliance has become one of the most critical yet often misunderstood areas of multifamily operations. From marketing websites and social media strategies to resident communication tools and opt-in features, today's operators face a maze of evolving regulations that can impact everything from reputation to revenue.

    In this episode, Kerry and Jimmy unpack the million-dollar question: how operators are keeping up with these changes, the strategies they are using to stay ahead, and what role their vendor partners should play in ensuring compliance across the board. With real-world insights and practical takeaways, this conversation shines a light on the importance of aligning technology, people, and processes to navigate the compliance landscape with confidence.

    Kerry and Jimmy's Words of Wisdom: "Compliance isn't just about checking boxes — it's about protecting your communities, your residents, and your reputation. The rules are changing faster than ever, and operators can't do it alone. Vendors have to step up as true partners in the compliance game, because staying ahead today takes more than awareness — it takes alignment."

    Resources: Compliance is Designed to Support a Diverse Range of Usage

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    24 m
  • Uncovering The Hidden Costs of Data Silos in Property Management
    Oct 30 2025

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how operators are sitting on mountains of data that live in silos spread across multiple platforms, which may be silently costing thousands each month in missed opportunities, inefficiencies, and lost visibility.

    In this episode, Kerry and Jimmy peel back the layers of these hidden inefficiencies to reveal how they erode performance, inflate costs, and hinder a community's ability to compete. They'll also spotlight how forward-thinking operators are turning the tide—leveraging integrated data ecosystems to unify their data, gain real-time visibility, and unlock smarter, faster, and more profitable decision-making across the board.

    Kerry and Jimmy's Words of Wisdom: "In multifamily, data silos don't just create inefficiencies—they create blind spots. When operators can't see the full picture of where leads are coming from, how units are performing, or where dollars are wasted, they're essentially flying blind. By unifying data across platforms, you not only eliminate those blind spots but also unlock a powerful advantage: the ability to make faster, smarter decisions that directly impact NOI."

    Resources: Uniquely Curated Integrations Built for Simplifying Data

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    25 m
  • The Catfish Effect: Exposing Altered Photos in Apartment Marketing
    Oct 23 2025

    Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore a growing problem in the digital leasing journey—catfishing renters with heavily altered or misleading photos, and reveal why authenticity matters more than ever in an era where online impressions shape leasing decisions long before a prospect ever sets foot on the property.

    In this episode, Kerry and Jimmy uncover how over-edited images—from amenity shots to virtual renovations that don't exist—can quickly erode renter trust, damage a community's online reputation, and even open the door to serious compliance risks under Fair Housing guidelines. They emphasize that in today's climate of heightened renter awareness and online transparency, even a single misleading photo can spiral into lost leads and increased vacancies—making authenticity not just a best practice, but an absolute necessity.

    Kerry and Jimmy's Words of Wisdom: "The fastest way to lose a renter's trust is to show them something online that doesn't exist in real life. When an over-edited photo or staged renovation sets false expectations, you're not just risking disappointment; you're risking reputational damage and potential compliance violations under Fair Housing guidelines. Authenticity isn't optional anymore; it's the foundation of credibility, compliance, and ultimately, closing the lease. What renters see online has to match what they'll experience when they walk through the door."

    Resources: Where Smart Marketing & Compliance Intersect

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    21 m
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