Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how advanced technologies like artificial intelligence and digital identity verification revolutionize how multifamily housing operators screen prospective renters. Traditional vetting methods, often slow, manual, and prone to fraud, are being replaced by faster, smarter, and more secure solutions that improve accuracy and enhance the overall leasing experience.

In this episode, Kerry and Jimmy break down the latest innovations transforming the renter screening process — from AI-driven fraud detection that flags suspicious patterns in real time, to advanced document authentication tools that verify IDs with precision, to emerging technologies like biometric verification and predictive risk modeling. They dive into how these solutions streamline leasing workflows, reducing manual errors, and giving property teams the confidence to make faster, more informed decisions.

Kerry and Jimmy’s Words of Wisdom: “In today’s world, identity can be faked in seconds, but with AI and advanced verification tools, we can spot the fakes just as fast. This technology is more than just streamlining the leasing process, it’s transforming how we protect our communities, reduce risk, and make confident, data-driven decisions. It’s about staying one step ahead of the bad actors while creating a safer, faster, and more seamless experience for operators and renters alike.”

Resources: Reduce Invisible Risk at Your Communities

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they dive into the evolving world of ancillary revenue and its growing impact on the bottom line of multifamily housing operations. In a landscape where traditional rental income is increasingly squeezed by market fluctuations, rising operating costs, and economic uncertainty, savvy operators are forced to think outside the box.

In this episode, Kerry and Jimmy explore various ancillary revenue streams reshaping the multifamily landscape, from amenity-based subscriptions and premium resident services to monetized smart technology and strategic revenue-sharing partnerships. They break down what’s working and emerging, and how these innovations drive profitability beyond the rent check. At the same time, they unpack the delicate balance between increasing revenue and maintaining resident trust, especially amid growing renter pushback for greater transparency and value.

Kerry and Jimmy’s Words of Wisdom: "Let’s be real, rent alone isn’t cutting it anymore. If you’re not tapping into smart, resident-friendly ways to drive ancillary revenue, you’re leaving money on the table. But it’s got to be more than just slapping on extra fees, it’s about creating value renters actually want, and doing it in a way that makes sense for the business and the people who live there. Today’s renters are savvy. They want transparency, convenience, and value. So the real opportunity lies in delivering services and experiences they actually care about.”

Resources: The Modern Economy Requires New Thinking to Fuel Transformation

Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss how the modern renter’s journey has been completely transformed in today’s digital-first world. With a wealth of online resources, AI-driven tools, and self-service technologies at their fingertips, renters now have more power than ever to search, evaluate, and validate their housing choices before even stepping foot on a property.

In this episode, Kerry and Jimmy break down the multifaceted digital landscape that guides renters from discovery to decision-making. They examine how search engines, listing platforms, social media, and online reviews play a pivotal role in shaping perceptions while cutting-edge solutions like chatbots, virtual tours, and AI-driven leasing assistants streamline the experience. From the first click to the final lease signature, they discuss how multifamily operators can optimize every digital touchpoint to engage prospects effectively and convert leads into leases.

Kerry and Jimmy’s Words of Wisdom: "Today’s renters aren’t just searching for an apartment; they’re curating their entire living experience through a series of digital interactions. From the first search query to virtual tours, AI-driven chat support, and seamless online leasing, every touchpoint matters. If your leasing journey isn’t intuitive, responsive, and tech-driven, you risk losing prospects before they even step through the door. Multifamily operators must embrace innovation to meet renters where they are - online, on-demand, and on their terms."

Resources: Empower Renter to Thrive in Our AI-Driven World