Welcome back to the Moms & Crumbs Podcast!
Today is a big one — because we're talking about something every reseller fears… shipping nightmares.

If you've ever felt overwhelmed by shipping, confused about USPS rules, or terrified of messing up your dimensions — amiga, this episode will save you so many tears, dollars, and headaches.

In this episode, I'm sharing the actual story of the time USPS returned over 200 packages to my front door with big red stamps that said:
❌ DIMENSIONS WRONG
❌ LABEL VOIDED
❌ RE-PURCHASE REQUIRED

It was one of the most devastating moments in my Whatnot journey. I cried. I panicked. I thought my business was done.

But it became one of the biggest lessons of my career — and I want to teach you everything I learned so you never go through what I did.

We'll talk about:

✨ How shipping really works on Whatnot
✨ Why dimensions matter WAY more than weight

✨ What happens if USPS flags your packages

✨ How to avoid costly mistakes with bulk printing
✨ When to use flat rate vs. poly mailers vs. priority mail
✨ How to set up shipping profiles (a total game changer)
✨ When discounted shipping makes sense (and when it doesn't!)
✨ And yes… free shipping — the truth!

Whether you're brand new to Whatnot or you've already done a few shows, this episode will help you get confident, organized, and FAST with your shipping.

If shipping stresses you out — hit play. I got you. 💛

LINKS:

Join My Next Stream and Shop Now On My WhatNot: https://www.whatnot.com/user/momsandcrumbs

FREE GIFTS! Get started Reselling Now: https://stan.store/momsandcrumbs

Social:

• Follow On Instagram: https://www.instagram.com/momsandcrumbs

• Follow on TikTok: https://www.tiktok.com/@momsandcrumbs

Episode Minute By Minute:

• 00:00 – Welcome back! Today: SHIPPING NIGHTMARES
• 00:42 – Why shipping on Whatnot feels overwhelming at first
• 01:30 – How my volume grew from 200 orders a week to 2,000 a day
• 02:10 – The truth about creating listings + how weight/dimensions REALLY matter
• 03:00 – The show that changed everything (200+ packages returned)
• 03:55 – USPS stamps: "Dimensions Wrong" — what actually happened
• 04:50 – Losing money on shipping mistakes + what Whatnot covered
• 05:50 – The danger of bulk label printing
• 06:30 – Why your USPS office matters (some check everything)
• 07:00 – Your responsibility as a seller
• 07:30 – Learning to prepare listings BEFORE going live
• 08:20 – Why you shouldn't edit weights/dimensions while live
• 08:55 – Whatnot's 5-strike system for shipping errors
• 09:30 – How we sort pallets to simplify shipping
• 10:40 – Using shipping profiles (HUGE time saver)
• 11:30 – Listing strategy when running pallet pulls
• 12:00 – USPS boxes: Priority vs. Flat Rate (what you MUST know)
• 13:00 – The shipping supplies every seller should have
• 14:10 – Packaging glass items (and why it's risky)
• 15:00 – Counting bubble wrap + box weight (common mistake!)
• 16:00 – When to offer discounted shipping (and when not to)
• 17:00 – How I price discounted shipping for small/light items
• 18:00 – Recap: the 3 things that save you headaches
• 18:25 – What to know about free shipping (my accidental story)
• 19:20 – How instant payout works with USPS scans
• 20:00 – Why quick shipping protects your account
• 21:10 – How we use USPS scan sheets
• 22:00 – Final shipping tips for new Whatnot sellers
• 23:00 – Follow Moms & Crumbs + share this episode with a reseller friend!

In this episode, I wanted to talk about something very real — how to balance family and business without completely losing your mind. If you're a mom trying to build a business and you feel like it's impossible to do shows, package orders, and be present for your kids, this episode is for you. I share what I've learned from building Moms & Crumbs while raising four kids and how I stopped trying to make everything look "perfect."

I talk about what it actually looks like to run live Whatnot shows with kids in the house — noise, chaos, crying, breastfeeding, and all. I explain why being honest with your audience changed everything for me and why trying to be "perfect" only creates more stress. Your people aren't looking for perfection — they're looking for connection.

I also share the hard moments, like feeling guilty for ending shows early to take care of my kids and learning that family always needs to come first. There were times I felt torn between making sales and being the mom my kids needed. Over time, I realized that my kids were the reason I was building this business — not the obstacle.

We also talk about burnout, exhaustion, and learning how to set personal boundaries. I'm honest about forgetting to eat, not drinking water, and pushing myself too hard. I share why taking care of your health is not selfish — it's necessary if you want to grow long-term.

Finally, I share practical things that helped me stay organized — from using the Notes app to creating simple schedules and giving myself grace when things don't go perfectly. I want moms to know you don't have to figure it all out before you start. You start messy, you adjust, and you grow.

If you've ever felt overwhelmed trying to build something while raising a family — this episode will feel like a big hug and some real talk.

LINKS:

Join My Next Stream and Shop Now On My WhatNot: https://www.whatnot.com/user/momsandcrumbs

FREE GIFTS! Get started Reselling Now: https://stan.store/momsandcrumbs

Social:

• Follow On Instagram: https://www.instagram.com/momsandcrumbs
• Follow on TikTok: https://www.tiktok.com/@momsandcrumbs

Episode Minute By Minute:

• 00:00 – Why this episode matters for busy moms
• 01:02 – Kids in the house during shows (it's never perfect)
• 02:10 – Making your family part of the business
• 03:05 – Breastfeeding and running live shows
• 04:01 – Letting go of guilt as a mom entrepreneur
• 05:10 – Why family must stay the priority
• 06:00 – Burnout and forgetting to take care of yourself
• 07:05 – Giving yourself permission to rest
• 07:55 – Why organization matters (and what didn't work)
• 09:10 – What finally worked for scheduling
• 10:15 – Wearing all the hats as a mom
• 11:20 – Why you don't have to figure it out first
• 12:05 – Encouragement for moms afraid to start

There was a season in my business where I truly felt like I was drowning — and I didn't even know how to admit it.

In this episode, I'm sharing one of the scariest and most emotional moments in my business: the day I realized I could not do it all alone anymore. I was exhausted, running on no sleep, packaging orders all day, doing live shows at night, and trying to be present for my kids. I was crying on the living room floor, surrounded by bags, with my baby crawling around me — and I truly felt like I was about to break.

That's when my husband gently said, "What if we hire help?"

And honestly? That terrified me more than the burnout.

Inviting someone into our home. Trusting them with orders. Letting go of control. Letting someone touch what I built. My business felt like my baby — and I was scared someone would mess it up. But deep down, I knew I couldn't grow while doing everything by myself.

Hiring my first helper changed everything.

Not because it was perfect. Not because mistakes didn't happen. But because I finally learned the power of delegating, trusting, and allowing support — so I could become a better mom, better leader, and better business owner.

If you've ever felt like you're drowning in orders, overwhelmed by responsibility, or scared to grow because you're afraid to let go — this episode is for you.

💡 KEY TAKEAWAYS

• You don't have to do everything by yourself
• Burnout is not a badge of honor
• Hiring help is scary — but it's also how you grow
• Delegation is not weakness, it's wisdom
• Your business can't expand if you refuse help

If you've been feeling overwhelmed or stretched too thin — hit play now and let's talk about what happens when you finally allow yourself to get support.

And if you know another mom who needs to hear this, send this episode to her today.

LINKS:

Join My Next Stream and Shop Now On My WhatNot: https://www.whatnot.com/user/momsandcrumbs

FREE GIFTS! Get started Reselling Now: https://stan.store/momsandcrumbs

Social:

• Follow On Instagram: https://www.instagram.com/momsandcrumbs

• Follow on TikTok: https://www.tiktok.com/@momsandcrumbs

Episode Minute By Minute:

• 00:00 – Why this was the scariest season in my business
• 01:00 – Extreme burnout and doing everything alone
• 02:00 – The moment my husband suggested hiring help
• 03:00 – Why bringing someone into my home was terrifying
• 04:00 – Hiring my first employee and learning to trust
• 05:00 – Mistakes, fear, and letting go of control
• 06:00 – How hiring help unlocked time and growth
• 07:00 – Moving from home to warehouse
• 08:00 – Building a team and learning leadership
• 09:00 – How delegation changed my business forever
• 10:00 – You don't need to scale huge to be successful
• 11:00 – Choosing family over hustle culture
• 12:00 – Writing goals and protecting your energy
• 13:00 – Enjoying the journey, not just the result
• 14:00 – Final advice and encouragement to ask for help