In this episode, we're joined by Mathew Rowles, Managing Director of Malago Insurance in Bristol. With over 30 years in the industry and nearly a decade running his own brokerage, Mathew has built something genuinely meaningful – a firm rooted in traditional values, local relationships, and an unwavering commitment to doing things the right way.

We talk through the story behind Malago: why Mathew chose to set up on his own, how he’s grown the business through word-of-mouth and community reputation, and what it means to stay independent in today’s fast-changing insurance landscape. From supporting local sports teams to organising Christmas appeals for families, Mathew’s approach is all about bringing people together and providing real value.

In this episode:

🌉 Why community-led values still outperform volume-driven models

🌉 How independent brokers can compete – and win – without chasing scale

🌉 What today’s clients really want: relationships, relevance, and reliability

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In this episode, Alistair Body, sits down with solicitor Kevin Timms, founder and director of Tenarys Law. With over 13 years of experience, Kevin has built a reputation for handling complex disputes across insurance, construction, and commercial sectors. His approach focuses on turning disputes into strategic assets, helping clients save time and money.​

Their conversation explores the legal landscape post-COVID-19, strategies for managing legacy insurance portfolios, and the impact of group class actions. They also discuss how brokers can proactively approach claim recoveries and navigate legal considerations regarding undisclosed commissions.​

Kevin shares his insights on the importance of early action in construction-related claims and how brokers can support SMEs in the construction sector.​

This discussion offers valuable perspectives for independent insurance brokers in the UK, providing practical insights to better support clients and navigate the shifting legal environment.​

Disclaimer: Kevin Timms is a qualified solicitor. The views and opinions expressed in this episode are for informational purposes only and do not constitute legal advice. Listeners should consult a qualified professional for advice tailored to their specific circumstances.​

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On Wednesday 26 March, we discovered how you can transform your career in insurance. In the webinar, we unveiled the real-life journey of Matt Meader, founder of Meader Risk Solutions, who left full-time employment to start his own insurance brokerage in 2023. His story is an example of how strategic insight, resilience, and a forward-thinking approach can empower every Account Executive to achieve entrepreneurial success.

If you’re an Account Executive or in a client management role, this webinar showed how to unlock new business opportunities through true partnership with Momentum. Alongside Matt, you gained valuable insights from his partner, Olivia O’Donnell, whose influential role in his decision-making process underscores the impact of experienced guidance. Whether you’re ready to take the next step or simply curious about your future possibilities, this offered opportunity to learn how to step confidently into business ownership.

We’re ready to support your journey to running a successful independent insurance brokerage. Find out how to become a Broker Partner with us by talking with Sasha Goschen, our Business Development Executive.

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