Modernizing 9-1-1: Idaho’s Push for Better Emergency Communications

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Every year, millions of 9-1-1 calls pour into centers across the U.S. In 2023 alone, Idaho answered over four million of them. But outdated systems in parts of the state made a tough job even harder for the dedicated telecommunicators on the other end of the line.

Now, Sheriff Andy Creech — Chairman of the Idaho Public Safety Communications Committee — is leading efforts to modernize the system and bring Idaho’s emergency communications into the future.

Join us as we explore the challenges, the solutions, and what this transformation means for first responders and the public they serve.

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