• Mobile Apps and How They Can Change Auto Repair | Jeremy Glassco

  • Mar 19 2025
  • Duración: 46 m
  • Podcast

Mobile Apps and How They Can Change Auto Repair | Jeremy Glassco

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  • Resumen

  • Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE


    Jeremy Glassco is the founder of AppFueled. Today, he and Chris talk about the use of apps and technology in repair shops today. Jeremy underscores the importance of integrating mobile apps as a communication medium to improve the customer experience. He shares strategies for creating a membership pathway for customers, showcasing how businesses can leverage apps to forge deeper connections and increase repeat business.

    00:00 Seattle's Tech Talent and Dot Com Era

    04:01 App Fueled: Apps Aren't Silver Bullets

    08:13 Retail Apps Influence Consumer Behavior

    13:25 Maximizing Shop Apps for Customers

    15:55 Consumer Choice: App Loyalty Influence

    18:29 "Price vs. Convenience: Customer Insights"

    22:53 Categorizing Push Notification Priorities

    26:22 CRM Certification Announcement

    27:16 "App Fueled: CRM Replacement Option"

    30:38 CRM Flexibility and User Choice

    35:14 "Force Multiplier Through Customer Engagement"

    38:29 "Apps Driving Consumer Engagement Shift"

    39:53 "Sell, Not Use" Mentality
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