Mo-ments of Experience Podcast Por Geoffrey P. Smith arte de portada

Mo-ments of Experience

Mo-ments of Experience

De: Geoffrey P. Smith
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Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world's leading innovators in employee, patient, caregiver, and human experience.2024 Economía Gestión Gestión y Liderazgo Liderazgo
Episodios
  • Replay: Making a Joyful Ruckus in Healthcare With Denise Wiseman
    Dec 17 2025

    As we head into the holidays there is no better "Greatest Hits" episode of Mo-ments of Experience to share than "Making a Joyful Ruckus in Healthcare" with my amazing guest and friend Denise Wiseman. There is no more powerful message to share this time of the year than to focus on staying authentically present in life to never miss each and every small mo-ment of JOY that surrounds you!

    In this conversation, Geoffrey and Denise Wiseman explore the need for a human-focused approach in healthcare, emphasizing the importance of action and joy in creating meaningful change. They discuss the impact of small moments of joy, the role of compassion, and the necessity of building supportive networks to foster collaboration among healthcare professionals. The conversation highlights the Healthcare Reinvention Collaborative as a platform for connecting purpose-driven individuals to collectively address the challenges in the healthcare system.

    Additional Resources:

    Connect with Denise on LinkedIn: https://www.linkedin.com/in/wisewoman1/

    https://www.healthcarereinvention.com/

    www.mo-mentsofexperience.com

    Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

    Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

    Key Takeaways:
    • Healthcare should be human-focused, considering all stakeholders.
    • Action and joy are essential in transforming healthcare.
    • Small moments of joy can have a significant impact.
    • Compassion is crucial for both caregivers and patients.
    • Building a supportive network is vital for healthcare professionals.

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    36 m
  • Replay: The Healthcare Maverick - Doing Cool Sh*t and Blowing Things Up With Shawn Nason
    Dec 3 2025

    Ok folks, we're almost there, we will get back to brand new episodes of Mo-ments of Experience after the new year. Mo is doing MUCH better, so THANK YOU for all the kind well-wishes! Here is today's re-release of a "Greatest Hits" episode of Mo-ments of Experience as we head into the holiday season. Please join me and my brilliantly inspiring guest, the "Healthcare Maverick" Shawn Nason as we discuss "Doing Cool Sh*t and Blowing Things Up" in healthcare, that in many cases lags decades behind other industries in creating extraordinary human experiences. This episode has surprises at every turn, you won't want to miss it.

    In this episode, Geoffrey interviews Shawn Nason, a maverick in the healthcare industry, discussing the importance of human connection, compassion, and innovative experiences in healthcare. They explore the challenges patients face in navigating the healthcare system, the significance of surprise moments in patient care, and the need for a more compassionate approach in healthcare practices. The conversation emphasizes the necessity of creating extraordinary experiences for patients and the role of empathy in transforming healthcare.

    Additional Resources:

    Follow Shawn on LinkedIn: https://www.linkedin.com/in/nasonshawn/

    https://shawnnason.com/

    www.mo-mentsofexperience.com

    Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

    Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

    Key Takeaways:
    • Human connection is vital in a technology-driven world.
    • Surprise moments can significantly enhance patient experiences.
    • Compassion and empathy are free and essential in healthcare.
    • The healthcare system often fails to make processes easy for patients.

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    42 m
  • Replay: Lead Like Life Depends on It With Michael Goldberg
    Nov 19 2025

    As Mo continues on the mend after a challenging few months of poor health… but doing MUCH better, so THANK YOU for all the kind well-wishes, I wanted a re-release a "Greatest Hits" episode of Mo-ments of Experience as I continue a brief sabbatical from new content to care for my best boy. Please join me and my brilliantly inspiring guest Michael Goldberg as he shares what it was like to lead a health system at "ground zero" of the COVID 19 pandemic, delivers a rallying cry for healthcare leaders, and explains why we all need to lead like life depends on it.

    What happens when a hospital CEO trades the boardroom for the bedside, and leads like lives depend on it?

    Geoffrey sits down with Michael Goldberg, a healthcare executive, author, and professor with a front-row seat to the most critical moments in modern healthcare. From navigating a hospital through the eye of the COVID-19 storm to redefining what it means to truly care for caregivers, Michael doesn't hold back. He shares chilling stories of loss, powerful moments of human connection, and bold insights on why one in five healthcare workers are leaving the field, and what leaders must do to stop the bleeding.

    Expect raw emotion, deep wisdom, and a rallying cry for leaders to ditch outdated models and walk alongside their people with purpose. Because in healthcare, and life, how you show up might just save someone's life. ❤️

    Additional Resources:

    Learn more about Walkalongside Leader

    Connect with Michael on LinkedIn

    www.mo-mentsofexperience.com

    Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/

    Learn more about PeopleForward Network: https://peopleforwardnetwork.com/

    Key Takeaways:
    • Leadership must prioritize human connection over hierarchical control.
    • Healthcare access is declining while demand is rising.
    • Generational gaps require innovative leadership approaches.
    • Employee retention is the core healthcare workforce issue.
    • Listening and presence build authentic organizational trust.

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    42 m
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