Mitigating Conflict with Clients #232

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, sit down with Cang Le, Founder and Attorney at Le Firm, to discuss the complexities of conflict resolution within homeowner associations (HOAs). Together, they explore when to involve legal counsel, how to effectively manage community disputes, and the most successful techniques for de-escalation. Cang shares insights from his extensive experience in HOA law, emphasizing the importance of preparation, active listening, and clear communication during board meetings.