Resilience, trust, and personalization are the key ingredients for sales leadership success in today’s evolving market.

Brad Jung, Managing Director, Head of North America, Advisor & Intermediary Solutions at Russell Investments, reflects on his journey from a paper route to leading digital strategy and sales teams. He talks about how the focus in sales has shifted from simply pushing products to truly understanding and meeting client needs. Brad also emphasizes the importance of mentorship and nurturing emerging sales talent. He explains how a culture of continuous learning and personal development is key to long-term success.

In this episode, you’ll learn:

• The Power of Resilience: Why top performers excel by staying adaptable through highs and lows.
• Building Relationships at Scale: How trust and deep listening drive successful sales conversations.
• The Importance of Personalization: Why leading with process, not just product, sets great salespeople apart.
• Investing in the Future: How creating a learning culture helps sales teams grow and thrive, and why mentorship plays a key role in team development.

Resources:

• Brad Jung’s LinkedIn: https://www.linkedin.com/in/bradjung/
• Learn more about Russell Investments: https://russellinvestments.com/
• Learn more about Integrity Solutions: www.integritysolutions.com/

Jump into the conversation:

(00:00) Meet Brad Jung

(02:12) Brad’s journey into financial services

(03:57) The mission of financial services

(05:52) The importance of personal connection in sales

(06:59) Adapting to technology in sales

(08:46) Key traits of top performers

(11:17) Building trust and emotional connection

(13:52) A personal success story

(20:41) Training the next generation of sales talent

(23:49) Timeless skills and career-changing moments

Building authentic connections through marketing is more important than ever, especially in an age of automation.

Em Holldorf, Director of Demand Generation at Integrity Solutions, shares how a human-first mindset has guided her career—from organic farming to edtech. She explains why purpose, values, and collaboration are the backbone of effective marketing, especially when resources are tight. Em also reflects on real lessons from the field and why authentic conversations, not polished messaging, are the future of marketing.

In this episode, you’ll learn:

• Marketing with Purpose: Why aligning to values and mission creates more meaningful results.
• Cross-Functional Collaboration: How to break down silos and build momentum across teams.
• Creativity Over Budget: The mindset shift that turns constraints into innovation.
• Authenticity in the AI Age: How to bring back the human touch in content, email, and brand storytelling.

Resources:

• Em Holldorf’s LinkedIn: https://www.linkedin.com/in/emily-holldorf/
• Learn more about Integrity Solutions: www.integritysolutions.com/

Jump into the conversation:

(00:21) Meet Em Holldorf

(03:13) Em’s journey into marketing

(05:47) Career highlights and industry shifts

(10:42) The importance of human-centric marketing

(22:09) Marketing war stories: Trade show chaos

(24:41) Upcoming events and conferences

(25:30) Marketing trends: The human touch in the age of AI

(29:19) Excitement for the future at Integrity Solutions

Connecting with others through a screen isn't easy, but it’s now essential.

Lauren Deal, former live TV host and current facilitator at Integrity Solutions, shares how her background in broadcasting shaped the way she builds trust quickly, stays grounded under pressure, and brings energy to every conversation. She explains how sales professionals can adapt the same mindset to connect more deeply with customers and lead with presence.

From storytelling with emotional stakes to managing impostor syndrome in real time, Lauren breaks down what it takes to build meaningful relationships in high-stakes conversations. She also shares practical ways to improve your virtual presence, reset your mindset before a big call, and deliver your message with confidence.

In this episode, you’ll learn:

• Confidence on Camera: How to show up as yourself and speak with purpose.
• Storytelling That Connects: Ways to frame your message so it resonates and sticks.
• Emotional Intelligence in Action: Tips for reading the room and adjusting with intention.
• Virtual Presence: Simple changes to build stronger connection through the screen.

Resources:

• Lauren Deal’s LinkedIn: https://www.linkedin.com/in/tvhostlaurendeal/
• Lauren Deal’s website: https://www.masterymediatraining.com/
• Learn more about Integrity Solutions: www.integritysolutions.com/

Jump into the conversation:
(00:00) Meet Lauren Deal

(02:53) From kindergarten classroom to live TV

(05:00) Storytelling tips that make messages stick

(07:10) Why emotion drives customer decisions

(09:48) Performing under pressure without losing authenticity

(11:27) How emotional intelligence shapes sales success

(15:53) Building confidence before high-stakes conversations

(21:54) Virtual presence mistakes that break connection