Episode Summary:
In this episode of Measuring Up: Thinking Out Loud, host Bill White speaks with Patrick Girten, a pharmaceutical logistics expert whose career journey spans aviation, firefighting, and pharmaceutical operations. Patrick shares how the discipline and accountability from his early experiences translate into protecting life-saving therapies during transport.

From the evolving complexities of cold chain management to the human element that drives vendor compliance, Patrick highlights why logistics is never just about moving packages; it’s about safeguarding patients. He recalls a powerful Christmas Eve shipment that reached a young cancer patient in Canada, a moment that reshaped his entire perspective on logistics and leadership.

The conversation explores regulation, vendor relationships, technology, and the balance between metrics and mission with one central theme: remembering the patient in every package.

About the Guest:
Patrick Girten is a pharmaceutical logistics expert with nearly two decades of experience ensuring therapies reach patients safely and on time. He began his career in aviation and firefighting before transitioning into the pharmaceutical industry, where he worked across various areas, including manufacturing, quality compliance, distribution, and logistics. Patrick is known for connecting the technical side of cold chain operations with the human responsibility behind every shipment.

Next Steps:

Trusted Pharmaceuticals Require Trusted Logistics
Discover how Testo’s monitoring and compliance solutions help ensure that every shipment maintains product integrity so you can help protect patients from production through delivery.

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Testo Saveris Pharma Solutions

Episode Summary
In this episode, host Bill White speaks with retired U.S. Army Major General Chris Sharpsten, who played a leading role in Operation Warp Speed. Sharpsten shares insights from coordinating the distribution of COVID-19 vaccines during one of the most complex logistical challenges in modern history. The conversation explores cold chain accountability, lessons learned about teamwork and data transparency, and what the pharmaceutical industry can apply today to reduce the fear of equipment failure and prepare for future crises.

About the Guest
Major General Chris Sharpsten (Ret.) served more than 30 years in the U.S. Army as a logistics leader, directing global supply operations in the Middle East, Europe, Africa, and the U.S. During the COVID-19 pandemic, he was called to the White House to help lead Operation Warp Speed, ensuring the safe and efficient distribution of critical vaccines. Today, he continues to advise on cold chain logistics, resilience, and the reshoring of vital medical capabilities.

Key Points

• Cold chain success during Operation Warp Speed depended on unified teamwork across government and private industry.
• Cold chain challenges included ultra-low temperature storage, packaging constraints, and matching vaccine supply to diverse administration sites.
• Transparency in cold chain data helped build trust among healthcare providers and patients.
• Unified operations across government and private partners overcame profit-driven silos that threatened efficiency.
• Preparing for future pandemics will require reshoring (bringing manufacturing back to the U.S. from overseas) so pharmaceutical and medical supply capabilities are more resilient.

Resources

Testo Saveris Pharma Solutions

Episode Summary
In this episode, host Bill White speaks with Jim Bacon, an industry veteran with over 35 years of experience in the pharmaceutical supply chain, with 25 of those focused on cold chain logistics. Jim shares his unique perspective on safeguarding product integrity, drawing from both professional expertise and personal experience as a parent of children with type 1 diabetes. They discuss the evolution of monitoring technology, best practices in compliance and training, the role of predictive analytics and AI, and how these measures ultimately protect patient safety.

About the Guest
Jim Bacon is a cold chain logistics expert with decades of experience across manufacturing, operations, sales, and technical consulting in the pharmaceutical and biotech industries. His work has focused on advancing best practices, implementing robust monitoring systems, and improving industry-wide cold chain acumen.

Key Points

• The COVID-19 pandemic underscored the importance of reliable cold chain systems for vaccines and other temperature-sensitive products.
• Product integrity is critical, particularly for clinical trial materials, where there’s no margin for error.
• Training, communication, and a quality-driven culture are as important as the technology itself.
• Modern systems feature redundant monitoring, automated alerts, and emerging predictive analytics capabilities.

Resources

Testo Saveris Pharma Solutions