Mean time to shared understanding: Bridging the gap between citizen developers and developers

Although the concept of the 'citizen developer' isn't new, with the rise of AI the relationship between those building software without much technical experience and seasoned software developers is becoming more significant. That's not to say there's conflict exactly, but there are often competing interests and demands — which can lead to tension, organizational friction and governance challenges.

On this episode of the Technology Podcast, host Ken Mugrage facilitates a debate (of sorts) between Christopher Hastings, Global Tech Product Lead at Thoughtworks (and citizen developer) and Scott Davies, Head of Technology for Thoughtworks Europe (very much in the developer camp). They discuss the needs and interests of both sides, how to avoid regressing to the dark ages of shadow IT and how citizen developers can be properly empowered by engineering teams.