Maximizing Learning and Development at Microsoft with Monesh Bulchandani

Welcome to another episode of Play for Performance. This week, host Jolynn Ledgerwood engages with Monesh Bulchandani, Microsoft's Learning Lead, who has been instrumental in advancing employee and customer skilling for over ten years. With experience at leading tech companies like Amazon and Yahoo, Monesh offers valuable perspectives on how effective learning and development drive growth within organizations and the broader community.

In addition to his role at Microsoft, Monesh has dedicated 15 years to mentoring students and serving on the alumni board at the University of Southern California’s Annenberg School. This conversation highlights the importance of learning from setbacks, incorporating enjoyment into the workplace, and leading with empathy—essential elements for unlocking potential in an era shaped by AI.

Join us as we examine the evolving landscape of workplace training, the impact of genuine leadership, and the role of creativity, even through tools like LEGO bricks, in fostering both professional and personal achievement. Let’s get started.

Chapters:

00:00 - Introduction
00:10 - Evolving Learning and Development Roles
03:31 - Consultative Skilling Strategy Guidance
07:42 - Authentic Leadership and Empathy
09:43 - Rapid AI Evolution: Customer & Employee Empowerment
12:56 - Inspired by Gen Z's Multitasking
17:28 - Embracing Creative Freedom
19:00 - "Boost Joy in the Workplace"
19:56 - Outro

Quotes:

"Be authentic at work. Let your humanity shine—authenticity and empathy always distinguish you."- Monesh Bulchandani

"Changing workplace culture takes time, but each playful connection makes a difference. Work can be both fun and meaningful."- Jolynn Ledgerwood

Key Takeaways:

Embracing Change and Growth
Consultation Over Instruction
Human Element in the Age of AI
The Power of Mentorship
Leading Without a Title
Playfulness Fuels Learning
Celebrating Differences
The Ultimate Toolbox Essential—Empathy

Connect with Monesh Bulchandani

Website: http://www.microsoft.com
LinkedIn: https://www.linkedin.com/in/moneshb/

Connect with the Host:

Linkedin: https://www.linkedin.com/in/jolynnledgerwood/
Website: https://elevateyourtalent.co/

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