Matt Talks Hospitality: Real conversations for innovative hoteliers Podcast Por Powered by mews.com arte de portada

Matt Talks Hospitality: Real conversations for innovative hoteliers

Matt Talks Hospitality: Real conversations for innovative hoteliers

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Matt Talks Hospitality is a podcast for hoteliers who want to understand the technology, ideas and people shaping modern hospitality. Hosted by Mews CEO Matt Welle, each episode explores the tools, challenges and decisions behind how hotels work – and how they keep getting better. All episodes available here: https://hubs.ly/Q0350wrf0 Meet Matt beyond the podcast: https://www.linkedin.com/in/matthijswelle/Copyrights © 2026 All Rights Reserved by MEWS Economía Gestión Gestión y Liderazgo
Episodios
  • Why hackers love hotels and how to fight back w/ Fleur van Leusden and Terry Brown

    Why hackers love hotels and how to fight back w/ Fleur van Leusden and Terry Brown
    Apr 15 2026
    Hotels have always been in the business of trust: guests hand over their passports, their credit cards, their personal information and expect it to be safe. But this industry is a prime target for cybercrime. What are some of the most common threats to data security in hospitality and how can hoteliers protect against them? Matt talks to CISO/Security expert Fleur van Leusden and Terry Brown, Senior Director of Engineering at Mews.
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    46 m
  • What hotel SOPs can never teach, with Miru Schuurman of Amrâth Hotels

    What hotel SOPs can never teach, with Miru Schuurman of Amrâth Hotels
    Apr 8 2026
    The best guest experiences don’t come from SOPs. Hotels invest in training programs, but the moments guests talk about long after checkout are rarely the ones anyone planned for. Miru Schuurman, Guest Performance & Product Quality Manager at Amrâth Hotels, shares how too much structure can create staff that sticks to scripts instead of reading rooms, and what that can cost you on OTA ratings.
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    31 m
  • Profit vs property management with AAHOA’s Chairman Kamalesh (KP) Patel

    Profit vs property management with AAHOA’s Chairman Kamalesh (KP) Patel
    Apr 1 2026
    Is it time we thought about the PMS as profit, not property management? Asian American Hotel Owners Association (AAHOA) represents nearly 20,000 hotel owners who operate 60% of all hotels in the US. Mews has recently become AAHOA’s official PMS. The association’s Chairman, Kamalesh (KP) Patel, joins Matt to talk about the partnership’s impact, along with why technology is now a profit decision, especially if you’re an independent hotelier.
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    30 m
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