Episodios

  • Stop the Talk That’s Killing Your Business Partnership
    Sep 24 2025

    Couples in business face unique challenges, blended finances, blurred boundaries, and conversations that spiral into conflict.

    In this episode, Caroline and Mark share real-life strategies that will help you stop miscommunication in its tracks, tackle tricky topics like money without blowing up, and protect your relationship as you grow your business.

    You’ll learn how to distinguish between transactional vs. relational conversations, why timing matters more than you think, and how to install practical boundaries that keep business out of the bedroom and stress off your dinner table.

    If you’ve ever felt unheard, overloaded, or like you’re fighting for your business alone, this episode is your reset button..

    Listen in and share this episode with your partner so you can both step into the freedom, clarity, and confidence you hoped for when you first started your business together.

    In today's podcast, Mark explores:

    • How stress in business partnerships bleeds into home life (01:05)
    • How to shift from emotion-driven to task-focused conversations without losing empathy (02:58)
    • Transactional vs. relational communication (05:11)
    • Step-by-step guidance on approaching money conversations with clarity, respect, and timing so they build trust instead of resentment (08:03)
    • Practical frameworks that keep business talks professional and respectful (12:12)
    • How to separate home from work, ask permission to “talk business,” and set rules that preserve respect and keep communication clear (16:28)
    • A simple exercise you and your partner can do this week to align your communication styles and strengthen accountability (18:24)

    Elevate Your Business and Relationship

    Join us on October 18, 2025, at View Hotel Hamilton for an exclusive, one-day workshop tailored for entrepreneurial couples. This session will provide actionable strategies to enhance both your business success and personal partnership, ensuring long-term growth and harmony.


    Secure your spot today and take the next step towards a balanced, thriving business and relationship.


    Register now.

    Más Menos
    22 m
  • How to Stop Miscommunication from Wrecking Your Business and Your Team
    Sep 17 2025

    Business is already demanding. Add the complexity of a personal relationship into the mix, and communication becomes non-negotiable.

    In this episode, Mark and Caroline Creedon unpack the real dynamics of working with a partner, revealing how small shifts in timing, structure, and awareness can transform your conversations and strengthen your leadership. This is about practical, human-to-human communication strategies that keep your business (and your relationship) thriving.

    Whether you’re in business with your spouse, sibling, or a close friend, these insights will help you create the balance and clarity you need to lead well, avoid unnecessary conflict, and build a team culture that respects both your goals and your boundaries.

    With just a few intentional shifts, you can turn communication from your biggest frustration into your greatest advantage.


    Listen in, take the challenge, and watch how much smoother your business (and life) runs when you get this right.


    In today's podcast, Mark explores:

    • Why knowing (and honouring) your partner’s natural communication style changes the game for decision-making and creativity (01:26)
    • How to recognise when stress, fatigue, or emotion are clouding the conversation (02:47)
    • The ripple effect poor communication has on your team, and what to do to stay aligned as leaders (05:22)
    • Why regular, structured partner meetings are essential to reduce friction and improve timing on tough decisions (07:58)
    • Practical examples of how to align conversations with the right time of day, energy level, and capacity for smoother, faster outcomes (11:17)
    • A quick check-in ritual that strengthens alignment, reduces overwhelm, and keeps both of you accountable (12:37)

    Más Menos
    16 m
  • What Happy Clients Won’t Tell You Until It’s Too Late
    Sep 10 2025

    Do you still think “no news is good news” from clients? You might want to think again.

    In this episode, Mark and Caroline reveal how to uncover what your clients are really experiencing before it costs you in silent churn. You'll discover why a service-first mindset beats a great product alone, how to map your client’s emotional journey in minutes, and how to turn lukewarm reviews into powerful retention tools.

    You’ll walk away with a lean feedback system, a proactive comms cadence, and a simple division of roles if you’re building with a partner, so you protect revenue, build trust, and buy back your time.

    This conversation gives you a plug-and-play way to protect revenue, reduce rework, and win back time by designing an experience clients want to repeat.

    Pick one method to get real feedback, implement it this week, and let the loop do the heavy lifting. Your future self, and your clients, will thank you.

    In today's podcast, Mark explores:

    • How assuming that “no news is good news” sets you up for client loss (00:00)
    • How to read reviews strategically, spot hidden patterns in low-star feedback, and use them to strengthen your client relationships (04:34)
    • Mapping the emotional ups and downs of a client’s experience so they feel supported, valued, and eager to continue working with you (05:17)
    • Why reaching out before clients chase you builds trust, reduces churn, and creates effortless loyalty (07:22)
    • Scaling with consistency and care (09:30)
    • The feedback system that fuels growth (11:05)
    • Navigating client feedback as business partners (14:11)
    • How to move from collecting insights to implementing changes that make feedback profitable (16:24)

    Más Menos
    22 m
  • Why Growing the Business Doesn’t Have to Mean Growing Apart
    Sep 3 2025

    What do you do when your business is growing, but you and your partner are growing in opposite directions?

    In this episode, Mark and Caroline Creedon unpack what happens when one partner wants to scale up and the other wants to slow down. You’ll learn how to stay in sync when the business (and life) evolves, without compromising your goals, your sanity, or your relationship.

    They share practical tools like reverse engineering your shared North Star, applying the “Rock-Pebble-Sand” model to your calendar, and the real reason time management is a myth.


    If you're in business with your significant other or a co-founder, and you feel like your business and your relationship are pulling you in opposite directions, this is your roadmap to realigned goals, shared vision, and actual progress without the drama.


    Because alignment doesn’t mean identical goals - it means a united direction.

    • Turn business friction into a clear, united direction instead of a constant tug-of-war (01:40)
    • Break the big vision down into milestones you can track, hit, and actually celebrate (05:14)
    • Use offsite planning rituals to reset, refocus, and lock in momentum for business and life (07:55)
    • Move forward when one partner wants to push harder and the other wants to ease off, without butting heads (15:32)
    • Compress your calendar and get more done in less time with Parkinson’s Law, time blocking, and meeting stacking (20:04)
    • The simple 3-step alignment check that keeps both visions moving in the same direction (23:01)

    Más Menos
    28 m
  • Why You Need "No Go Zones" More Than Another Strategy
    Aug 27 2025

    Your business was supposed to give you freedom, not follow you into the bedroom, the dinner table, and your dreams.

    In this episode, Mark and Caroline share simple but powerful rituals they use to set healthy boundaries between business and personal life, especially when you're building a business with your life partner. You'll learn how to protect your peace, switch off without guilt, and stop your business from hijacking dinner, weekends, or precious time with the people who matter most.


    This isn’t about balance - it’s about deliberate harmony. If you’ve ever wished your business could be wildly successful without sucking the life out of you, this one's for you.


    Because the freedom you started your business for? It’s still yours. You just need better rules.


    In today's podcast, Mark explores:

    • Drawing a line between your business and your life so you can show up for both (02:25)
    • Designing daily transition rituals that mentally shift you from business to personal time (03:41)
    • Why mixing work with meals is quietly killing your energy (05:49)
    • Creating an intentional pause before walking into your home so your loved ones get the best of you, not the rest of you (07:45)
    • How micro-rituals can act as psychological resets that improve leadership presence and workplace energy (10:11)
    • Protecting your off-time so you can keep the business running smoothly (15:17)
    • How to reach alignment when you and your partner are in different modes (18:44)


    Más Menos
    23 m
  • Why Work Life Balance Is a Myth and What to Aim For Instead
    Aug 20 2025

    If more than 60% of your business still runs through you, you’ve got a problem.

    Work life balance? Forget it. It doesn’t exist. That’s why chasing it just leaves you frustrated. What you actually need is harmony, the kind that lets your business grow without burning out your marriage, your health, or your freedom.


    In this episode, Mark and Caroline break down the truth about delegation, guilt, and why “good enough” beats “perfect” every single time. You’ll see how to stop being the bottleneck, reclaim your time, and finally get back to the reasons you started the business in the first place.


    From redefining success at home and in the office to finally understanding the cost of inaction, this conversation will give you practical ways to reclaim the time and freedom you started your business for in the first place.


    In today's podcast, Mark explores:

    • Why “work-life balance” doesn’t exist and what to aim for instead (02:08)
    • How to free yourself from the tasks that drain your energy and cost you thousands in missed opportunity (05:39)
    • What really happens when you delegate and why perfection is the enemy of progress (12:19)
    • The 4 rules of effective delegation (15:13)
    • The hidden cost of doing nothing and how to flip it (21:09)


    Más Menos
    28 m
  • Stop Doing It All Yourself and Start Building the Business You Actually Wanted
    Aug 13 2025

    Most business owners focus on what’s front and centre, the deals, the clients, the wins. But what if the real power lies in what no one sees?

    In this episode Mark and Caroline reveal a game changing mindset shift that unlocks sustainable growth, better teamwork, and personal freedom. Find out why clarity around roles, not just to do lists, is the key to stronger accountability, better results, and a healthier workload.

    From invisible labour in partnerships to the cost of blurred roles, this episode dives into why recognising and valuing the “unseen” work might be your biggest profit lever. Whether you’re growing a team, running a business with your partner, or just sick of wearing every hat, this conversation will change the way you lead.


    If you’ve ever felt your work wasn’t valued, or you’re unsure how to scale without burning out, this conversation will change how you see your business and yourself.


    In today's podcast, Mark explores:

    • How to spot and elevate the behind-the-scenes work that quietly drives growth (02:09)
    • Turning “support” roles into growth engines (03:41)
    • How to shift from task-based job descriptions to outcome-driven roles (07:24)
    • The real reason boundaries create scalable, self-sustaining businesses (09:49)
    • Making public recognition a growth strategy that motivates your team (13:18)
    • Why every person in your business is in sales (17:06)


    Más Menos
    23 m
  • When Business Talk Feels Like a Battlefield
    Aug 6 2025

    Running a business together? Great. Arguing constantly? Not so great. Here’s how to talk like partners, not like enemies.

    In this episode, Mark and Caroline get real about how to actually communicate in business, without slipping into blame, frustration, or relationship meltdown.

    If you’re building a business with your partner and the conversations keep ending in silence, stress, or side-eyes across the dinner table, this episode will hit home. You’ll learn how to stop your biggest ideas from getting shot down (or worse, ignored), how to pause tension before it wrecks your momentum, and how to turn feedback into fuel instead of another reason to fight.

    Whether you’re building with your life partner or just trying to communicate better with a co-founder, this episode is a must-listen if you want to scale your business without scaling up the stress.

    In today's podcast, Mark explores:

    • Talk business without making it personal through personality profiling (00:30)
    • How to stop decision drama before it starts (03:21)
    • The “pause and park” technique to protect harmony and make better decisions (08:10)
    • How to interpret feedback as a form of leadership and risk management, rather than resistance, so you can hear what’s useful without taking it personally (14:24)
    • The 3-part formula for delivering hard truths without triggering defensiveness (19:18)
    • How to shift emotionally-driven discussions into strategically-timed action plans that align with your core vision and values (23:27)

    Más Menos
    24 m