This week, we’re joined by Lily Comba, Founder & CEO of Superbloom, who opens up about how she got her start in influencer marketing and why she approaches influencer through a performance lens. Lily shares her journey from building in-house programs to launching Superbloom, and what she learned scaling influencer across some of the most recognizable consumer brands.

From there, we go deep on measurement, attribution, and negotiations. Lily breaks down how to think about ROAS, CPA, multipliers, and code leakage, along with how she models performance upfront to negotiate smarter creator deals and build paid usage rights and whitelisting into every partnership. We talk through practical frameworks for forecasting results, setting realistic KPIs, and holding influencer partnerships accountable without burning relationships.

We also dive into YouTube and channel expansion, including why YouTube is one of the most underrated influencer channels, how to negotiate effective integrations, and what longer-form creator content unlocks for both performance and brand lift. We wrap with how influencer fits into the broader media mix, common mistakes brands make when launching programs, and what operators should be focused on if they want to scale influencer the right way.

If you’re trying to make influencer more measurable, negotiate better deals, and turn creator content into high-performing paid media, you’re gonna love this one.

If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6

Chapters:

00:00:00 – Scaling Influencer Spend and Proving ROI

00:03:53 – Lily’s Background and Building Super Bloom

00:08:45 – From Seed Health to Launching an Agency

00:13:05 – Brands, Categories, and Who Influencer Marketing Works For

00:14:03 – Performance-First Influencer Programs and Service SKUs

00:19:31 – Organic Influencer KPIs vs Paid Performance Metrics

00:22:01 – Full-Funnel Impact, Halo Effects, and AOV Considerations

00:25:16 – Discount Code Leakage and Attribution Challenges

00:30:13 – Using Multipliers to Translate Influencer Performance

00:34:38 – Modeling ROAS, Click-Through Rates, and Incrementality

00:41:31 – Awareness vs Performance Across Different Brand Types

00:47:19 – Influencer Negotiation Frameworks and Deal Structuring

00:52:47 – High-AOV Products, Long Consideration Cycles, and Measurement Limits

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Rivo.

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Prescient AI.⁠⁠⁠

https://www.prescientai.com/operators

Richpanel.⁠⁠⁠

https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc

Aftersell.

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This week, the team breaks down what recent platform moves signal for operators heading into 2026 - starting with Shopify’s Winter Editions and the growing role of Sidekick inside the Shopify ecosystem. They discuss how tools like Sidekick are democratizing data access, reducing operational friction, and changing how lean growth teams analyze performance, build reports, and take action inside the admin.From there, the conversation shifts to BFCM performance and incrementality, with the hosts unpacking what they learned from scaling spend in steps during peak periods. They discuss where incremental gains showed up, where marginal returns began to flatten, and why short testing windows can still offer directional insight even when results are noisy.The team then reacts to and unpacks a tweet about Amazon bidding more aggressively on brand terms, using it as a jumping-off point to explore demand capture during promo periods, brand search strategy, and how branded demand is distributed across Amazon and DTC during high-intent moments.Throughout the episode, a key theme emerges: how operators should interpret signals from major platforms and translate them into proactive strategy rather than reactive tactics. The episode wraps with a candid conversation on 2026 planning, including examples like Connor Rolain’s pyramid-style goal-setting framework, org design considerations, and how growth leaders can balance short-term execution with long-term thinking.If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6Chapters:00:00:00 – Shopify Winter Editions and the Rise of Sidekick00:06:46 – Data Democratization and AI Inside Shopify00:14:34 – Shopify Collective and Cross-Brand Merchandising00:19:03 – Black Friday Scaling Tests and Marginal ROAS00:27:27 – Brand Search Incrementality and Paid Search Myths00:32:14 – Amazon Brand Bidding and the “Amazon Tax”00:36:39 – What CMOs Must Lock Before Year-End Planning00:41:22 – Hiring Plans, Budgets, and 2026 Readiness00:46:21 – Managing Multiple Timelines Across Growth Teams00:49:38 – Strategic Filters, Objectives, and Goal-Setting FrameworksPowered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsRivo.https://www.rivo.io/operatorsHaus.http://Haus.io/operatorsSubscribe to the 9 Operators Podcast here: https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here: https://9operators.com/

This episode is a grab-bag of highly tactical operator insights - starting with a breakdown of why Grüns’ transactional SMS and subscription flows work so well, and what smart lifecycle design looks like when you’re trying to prevent churn, drive upgrades, and increase LTV. From there, we dive into one of the most impressive brand marketing plays of the year: the Marty Supreme campaign, and why its blend of social-first world-building, memeable moments, and built-in distribution is a blueprint for modern creative strategy.

We also get into the realities of TikTok Shop: how to measure it when attributed revenue looks tiny but impressions, content volume, and halo impact are massive; how better tooling and reporting can give a clearer read on its true impact; and how leading brands are already staffing the channel with dedicated affiliate managers and creator-community leads.

It’s a fast-moving episode focused on subscriptions, creative, and the emerging acquisition channels operators need to understand before they hit scale.

If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6

Chapters:

00:00:00 - Introduction

00:03:27 - Transactional SMS Marketing and Retention

00:20:32 - The Marty Supreme Brand Campaign

00:32:10 - The Formula for Viral Stunts

00:44:15 - TikTok Shop Strategy and Measurement

00:52:39 - Comfort's Affiliate Community Model

Powered by:

Motion.

⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trends

Prescient AI.⁠⁠⁠

https://www.prescientai.com/operators

Richpanel.⁠⁠⁠

https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc

Aftersell.

https://www.aftersell.com/operators

Rivo.

https://www.rivo.io/operators

Subscribe to the 9 Operators Podcast here:

https://www.youtube.com/@Operators9

Subscribe to the Finance Operators Podcast here:

https://www.youtube.com/@FinanceOperatorsFOPS

Sign up to the 9 Operators newsletter here:

https://9operators.com/