Paramount Machine, based in Salt Lake City, Utah, is a well-established and highly diversified machine shop with around 70 employees and a wide range of machining capabilities. They specialize in CNC (Computer Numerical Control) machine work, including complex operations such as multi-axis and five-axis machining, and serve multiple industries, particularly the medical, defense, and x-ray equipment manufacturing sectors.

John Rausch is the general manager at Paramount Machine with a background in machine tool sales, while Eric Van Orden, the founder’s son, started from the ground up and now plays a technical leadership role. Their long-term commitment and hands-on experience reflect the company’s strong internal culture and emphasis on relationships.

The shop faced challenges with its previous ERP system, including limited visibility, reliance on printed travelers, and inefficient time tracking. These issues affected job scheduling, on-time delivery, and material tracking. Their decision to switch to ProShop stemmed from the need for better visibility, process control, and integration across departments.

Implementing ProShop has not been easy. It required an adjustment from both the office and the shop floor staff. However, they began seeing improvements in scheduling, tracking, and reducing manual errors. The team values features like live part tracking and digital documentation, which reduce the need for physical traveler copies and cut down confusion.

Overall, the transition has been a learning process, but one that Paramount believes is worthwhile. John told me, “It has been hard, but for the right reasons”. Paramount Machine continues to invest in its people, technology, and customer relationships. Their emphasis on continuous improvement, collaboration, and adaptability positions them well for future growth and innovation.

LinkedIn: Eric Van Orden - https://www.linkedin.com/in/eric-van-orden-378795314/

LinkedIn: John Rausch - https://www.linkedin.com/in/john-rausch-21449261/

Paramount Machine -https://www.paramount-machine.com/

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End 2 End Manufacturing didn’t start with high-tech machines or enterprise systems. It began as a contract welding shop focused on responsiveness, trust, and doing right by the customer.

As the company grew, adding CNC machining, design, and prototyping capabilities, it became clear that tribal knowledge and whiteboards couldn’t sustain the pace. That’s where Gioni Bianchini, General Manager, saw an opportunity for real change.

In this episode, Gioni Bianchini, the General Manager at End 2 End Manufacturing, shares the story of that transformation, how a lean but ambitious team evolved their culture, their operations, and their entire workflow by adopting ProShop ERP.

But it wasn’t just about new software. It was about visibility, alignment, and creating space for machinists and fabricators to take real ownership of their work. From improving accountability to breaking down silos, Gioni reflects on what it took to guide his team through change while keeping their hands-on values intact.

Whether you're at the beginning of your digital journey or deep into scaling challenges, this conversation offers a grounded, honest look at what real manufacturing transformation looks like in practice.

LinkedIn - Gioni Bianchini: https://www.linkedin.com/in/gioni-bianchini-4a015b18/

End 2 End Manufacturing - www.e2emfg.com

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Shops can lose money quietly due to missed deadlines, rushed shipping, and confusion that no one wants to admit. The real issue is often buried in scattered paper records and knowledge locked in one person’s head. It feels normal until survival is at risk.

At Serbin Machining, there was no pretending things would improve on their own. New owners saw the chaos immediately and decided to invest in ProShop ERP before even closing the deal. The goal was to replace guesswork with clear, live tracking of every job.

Paper records and disconnected spreadsheets were out. Instead, the team could see exactly what was due, where materials were located, and how work was progressing in real time. That level of visibility turned daily operations from crisis management into smooth planning.

Revenue didn’t just grow, it quadrupled in 18 months with almost the same workforce. Formal training, clear roles, and second-shift expansion became possible. Customer calls dropped from 90 minutes to 15 because the answers were ready.

ProShop delivered more than software. It enforced accountability, streamlined communication, and made growth sustainable. For any shop hitting its limit without knowing why, this story proves transparency isn’t optional; it’s how you stay alive and scale.

LinkedIn - Serbin Machining: https://www.linkedin.com/company/serbin-machining-inc-/about/

Serbin Machining - https://www.serbinmachining.com/

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