Are you struggling with clients who ask for too much and want constant changes?

In this episode, we're diving into the challenges of handling clients' change requests and the importance of setting clear boundaries. I'll share my experiences, explain why clients make such demands, and offer practical advice on how to guide clients effectively.

Learn how to:

- communicate expectations about changes,

- establish guidelines in your contracts and interactions to maintain control over projects, and

- ultimately, reduce everyone's stress!

• 00:27 The Challenge of Client Requests
• 01:00 Personal Experiences with Client Demands
• 02:32 Understanding Client Behavior
• 03:41 Setting Boundaries and Expectations
• 05:17 Importance of Clear Communication
• 06:50 Real-Life Client Stories
• 09:47 Mapping Out Processes

RESOURCES

• 🎧 Episode 1 - You're in Control
• 🎧 Episode 5 - Managing Expectations Others Have Of You
• 🎧 Episode 85 - When Your Client Wants Unlimited Revisions
• 📲 Schedule a Roadmap to Freedom Strategy Session
• 🙋🏽‍♀️ Which client-pleasing pattern is holding you back? Take the Quiz!
• 📝 Free Interactive Guide: "12 Simple Tweaks to a Clearer Client Contract"
• >>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

What should you do when clients don't reimburse you for out-of-pocket expenses? Today, we're talking about the importance of managing out-of-pocket expenses for clients to protect your financial stability and business operations. I'll share my own personal experiences of being left unreimbursed, highlight the distinction between service fees and expenses, and I offer some legal insights on setting clear boundaries and payment terms in client contracts.

Key issues include creating enforceable agreements, understanding opportunity costs, and avoiding financial risks by establishing up-front payment practices and clear consequences for nonpayment.

• 00:00 Free Resource for Managing Clients
• 01:51 Personal Story: Learning the Hard Way
• 03:04 Understanding the Real Cost of Fronting Expenses
• 04:04 Setting Boundaries and Clear Expectations
• 06:29 Legal Insights and Practical Tips
• 10:10 Final Thoughts and A Plan for You
  

Resources

• Which client-pleasing pattern is holding you back? Take the Quiz!
• Free Interactive Guide: "12 Simple Tweaks to a Clearer Client Contract"

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

Do you feel like your clients don't value you or your experience? In this episode, I discuss how to handle situations where you don't feel valued by your clients.

We talk about the importance of over-communicating, and why it's often our responsibility to educate clients on how to value us. We'll look at the significance of communicating boundaries and expectations, and I'll give you some actionable steps to improve client relationships as I share a personal story to illustrate these points and offer strategies for having tough conversations with clients.

Remember, it's about learning, growing, and ensuring that your value is recognized. Dive in and make sure you're not stepping back, but stepping up to be heard.

• 01:16 Understanding Client Value Perception
• 04:25 Communicating Your Worth
• 05:54 Setting Boundaries and Expectations
• 08:42 Handling Difficult Conversations
• 12:52 Final Thoughts and Encouragement

Resources

• Schedule a Roadmap to Freedom™ Strategy Session
• Which client-pleasing pattern is holding you back? Take the Quiz!
• Episode 4: Managing Expectations (The ones you have of others)
• Free Interactive Guide: "12 Simple Tweaks to a Clearer Client Contract"

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

Are you ready to start using your contract to attract the clients and the money you want? If so, then our upcoming contract course is for you. LEARN MORE AND ENROLL IN THE CLIENT CONTRACTS CRASH COURSE HERE!

We start the week of September 29, 2025. This live, eight-week course helps you tackle common issues like scope creep, client ghosting, and unclear expectations.

Effective contracts should reflect your values and positively influence client relationships, making them crucial for smooth projects and better opportunities.

Enrollment is now open, and the course aims to equip you with the tools needed for enhanced business interactions by the new year! LEARN MORE AND ENROLL IN THE CLIENT CONTRACTS CRASH COURSE HERE!

• 00:33 Importance of Contracts for Creatives
• 01:39 Course Details and Benefits
• 02:24 Transforming Client Relationships

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Are you tired of chasing invoices, dealing with scope creep, and working for clients who don't respect your boundaries? In this episode, I uncover the real reason clients hire or fire you: you'll find it in your contract.

From my experiences with countless clients and students across various industries, I've found common patterns that can prevent you from thriving.

Listen and learn why using internet templates or borrowed contracts isn't enough and how creating a custom contract can lead to respect, timely payments, and enjoyable work.

⚡ I also introduce my Contracts Clinic, an 8-week LIVE crash course designed to help creatives like you craft effective contracts. Tune in to discover how to set clear boundaries, attract dream clients, and protect your passion and paycheck. Start transforming the way you manage your creative business!

• 00:44 Client Stories and Patterns
• 02:53 The Importance of Custom Contracts
• 04:05 Common Mistakes with Contracts
• 08:00 Setting Boundaries and Expectations
• 09:05 Understanding Principles of Contracts
• 16:00 Conclusion

Resources

• Get on the Waitlist for the next LIVE Client Contracts Crash Course!
• Which client-pleasing pattern is holding you back? Take the Quiz!

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

Are you struggling with clients who don't pay on time? In this episode, I'm debunking the myth that you have to continue working even if you're not paid - and I am sharing vital strategies on handling non-paying clients.

From the importance of a solid contract to proactively setting consequences for non-payment, I'll guide you step-by-step on protecting your time, energy, and reputation.

Key topics include avoiding the sunk cost fallacy, using plain language in contracts and negotiations, and setting monetary and non-monetary consequences. Learn how to safeguard your freelance / business with effective contract management.

Tune in and empower yourself to stop work when you're not being paid!

• 00:53 Understanding Non-Payment Issues
• 03:12 Importance of Clear Contracts
• 04:24 Setting Boundaries and Consequences
• 09:00 Practical Advice and Personal Experiences
• 12:30 Clarifying Non-Payment Consequences
  

Resources

• Get on the Waitlist for the next Client Contracts Crash Course!
• Take the Quiz: Identify and start fixing your client-pleasing patterns today!
• Spotify Playlist: Episodes 32 - 36 (Contracts Basics: What You Need to Know Before You Sign)
• Free Interactive Guide: "12 Simple Tweaks to a Clearer Client Contract"

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

Are you struggling with a client who crosses the line? Today, I discuss how to address disrespectful clients, set boundaries, and communicate expectations clearly with freelance clients.

I'll share my own experiences and provide practical advice on how to handle clients who are disrespectful of your time and energy.

Key points include the right time to address disrespect, differentiating between client needs and disrespect, and leveraging contracts to set boundaries.

• 00:59 The Right Time to Address Disrespect
• 02:32 Humanizing Client Relationships
• 04:21 Communicating Expectations and Consequences
• 04:56 Scripts for Handling Disrespect
• 08:56 Personal Experiences and Lessons Learned
• 10:35 Changing the Industry Norms

Resources

• Get on the Waitlist for the next Client Contracts Crash Course!
• Take the Quiz: Identify and start fixing your people-pleasing patterns today!
• Free Interactive Guide: "12 Simple Tweaks to a Clearer Client Contract"
• Schedule a Strategy Call with Sheila
• Episode 82 - Hidden Freelance Contract Gaps That Could Cost You Big (And How to Fix Them)
• Episode 83 - Afraid To Lose Clients? Why Defining Your Ideal Client Is Key To A Joyful Business

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

Are you struggling to maintain boundaries while being friendly with clients? In this episode, I share a personal story about the turning point that made me realize the importance of setting boundaries - and how I learned to strike that balance.

From being available 24/7 to implementing strict communication rules, learn how to protect your time and energy while still maintaining a good relationship with your clients. Key points discussed include:

• understanding the difference between being liked and respected,
• defining your deal breakers, and
• how personal habits spill over into professional settings.

Join me as I delve into strategies for blending friendliness with clear boundaries.

• 00:55 The Turning Point: A Client's Disruptive Call
• 02:33 Setting Boundaries: Lessons Learned
• 05:33 The Importance of Respect and Clarity
• 06:47 Personal and Professional Boundaries
• 07:39 Practical Tips for Enforcing Boundaries
• 09:08 Communicating Boundaries Effectively

Resources

• Take the Quiz: Identify and start fixing your people-pleasing patterns today!
• Free Interactive Guide: "12 Simple Tweaks to a Clearer Client Contract"
• Get on the Waitlist for the next Client Contracts Crash Course!
• Schedule a Strategy Call with Sheila
• Episode 85 - Managing Unlimited Revision Requests from Clients

>>>

Hi! I'm Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I'm proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

Instagram: @sheilamwilkinson | LinkedIn

Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!

>>>