Make It Matter: How to Communicate Non-Financial Value in a Way That Attracts and Converts

Comp plans are easy to talk about. Culture, leadership, growth? Not so much. And yet, it's the non-financial value that actually moves the needle when it comes to attracting aligned, long-term hires.

In this episode of Recruiting Conversations, I give you a clear, five-part framework to define, communicate, and personalize your non-financial value, so you can win recruits who care about more than just the paycheck.

Episode Breakdown

[00:00] Setup – Why this question matters more than ever: "How do we communicate non-financial value effectively?"

[01:00] Step 1: Define What Sets You Apart – You can't communicate what you haven't clearly named

• Leadership style

• Support and growth systems

• Culture behaviors

• Flexibility, autonomy, mentorship, development

[02:00] Step 2: Get Specific – Vague phrases like "we care about our people" don't land. Say what support actually looks like

• 30/60/90 onboarding?

• Weekly 1-on-1s?

• Leadership development tracks?

[03:00] Step 3: Lead With It Early – Don't wait for someone to ask about comp before you start talking about culture

• "Most of the people who join our team do it because of how we lead and help people grow"

[04:00] Step 4: Use Storytelling to Bring It to Life

• Tell the story of a team member who overcame something with your support

• Share how someone grew into a leadership role

• Let the recruit feel what it's like to be on your team

[05:00] Step 5: Personalize the Conversation – Ask questions like:

• What's missing in your current environment?

• What kind of leader brings out your best?
  Then connect what you offer directly to what they care about

[06:00] Bonus Step: Show, Don't Just Tell

• Invite recruits to team meetings

• Share a behind-the-scenes video

• Let them talk to a current team member

• Create a simple tour of your onboarding process

Key Takeaways

• Vague Language Doesn't Attract Top Talent – Define your values, support systems, and culture in specific, shareable language

• Recruits Don't Buy Features. They Buy Feelings – Use story to make the value real and relatable

• Don't Wait for the Comp Question to Show Value – Lead with your differentiators

• Personalization Wins Trust – Listen first, then highlight what matters to them

• Experience Builds Belief – Let them see and feel your culture before they say yes

Your team's culture and leadership style may be the best-kept secret in your recruiting strategy. Let's change that. Lead with the value that actually keeps people, and you'll attract the right ones every time.