To download the free guide that goes with this episode, subscribe at magicintheroom.com

In today’s Magic in the Room episode, Hannah, Luke, and Chris continue our series on the skills leaders need to build effective teams. Conflict is inevitable, so leaders must learn to navigate it effectively. The first step is to change how we think about conflict. Not all conflict is bad, and some types of conflict are helpful. We can build more effective teams if we learn to encourage helpful conflict and manage harmful conflict.

Credits:

This episode of Magic in the Room was recorded onsite in Tulsa, OK.

Music by Evan Grim. Find his music on Apple Music.

Gifts are often used to build relationships in business, whether with clients, customers, or employees. But what if we have been doing gifting all wrong? In today’s episode of Magic in the Room, Chris and guest John Ruhlin discuss a new way to think about gifting. The bottom line is that gifts can be used to build long-lasting relationships, but not if you just put the company logo on a mug and send it to everyone. Instead, you should intentionally make every gift focused on the receiver and create a lasting memory they will associate with you.

John is the founder of GIFT·OLOGY and the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Client Retention.

Find John on LinkedIn at https://www.linkedin.com/in/johnruhlin/ or at giftologygroup.com.

To download the free guide that goes with this episode, subscribe at magicintheroom.com

This week, on Magic in the Room, we discuss the next skill for leading teams: Effective communication. Often, leaders think they have communicated something by sending an email or mentioning it in a meeting, but the message has yet to be received. Join Hannah, Chris, and Luke as they discuss how leaders can turn data into wisdom and build shared understanding.

Credits:

This episode of Magic in the Room was recorded onsite in Tulsa, Oklahoma.

Music by Evan Grim. Find his music on Apple Music.