Remember the first time you implemented an RMM tool? Did you buy a tool at a show to take advantage of the show special? Charles Love of ShowTechsolutions and I will walk through the history of vendor shows and discuss how much has changed as we approach 2025.

Tools galore, shiny object syndrome, must there be a tool for that? Then we get caught up in our day-to-day, and perhaps we forget about a tool or a tool feature, and we begin looking to solve another challenge. I get to sit down with Augie Staab of TD Synnex. We have a great discussion around right sizing your tech stack as an MSP and what it means to partner and work with organizations like TD Synnex to help fill in areas of your own MSP where you might lack expertise or are taking on a new client that has unique needs you don't want to pass up.

How many videos and quizzes have you taken to show your skills at avoiding phishing emails and other types of Business Email Compromise? Have you been shamed or had to watch additional training videos? I know that in our world of email overload, it isn't a matter of if, it is a matter of when we might fall for one of the masterfully crafted phishing emails due to AI and other trickery. Join me as I discuss this and more with Craig Taylor of Cyberhoot.