Lyft Co-Founder John Zimmer

Lyft has made big strides in catching up to Uber. But that hasn't been easy. In an in-depth interview with Laurie Segall, Lyft president & co-founder John Zimmer explains the deep personal toll that came with giving his company his all, why he keeps empathy at the core of business decisions, and how he envisions our self-driving future. To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices