Love, Mercy, & Compassion - Interview with Rob Massie

This episode's interview is with Rob Massie, Vice President of Information Technology at Dollar General.

He shares stories and advice based on his management experiences, including the importance of:

• Looking beyond the technical skills of your employees and putting them in opportunities to grow and succeed
• Not compromising quality but addressing problems with compassion and from a place of understanding
• Using positive, future-based language instead of fear-based language
• Being courageous and speaking out

He answers the same questions as each podcast guest:

• How do your values impact your management philosophy?
• Who or what has had the most impact on your management style?
• What book has made the biggest impact on you?