Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google sues for fake listings.
• What should I do if my video verification doesn’t go through?
• Does adding the address to the website footer help with rankings?
• How do I remove spam reviews from my GBP?
• Why won’t GBP let me add a website?
• What should I do if I’ve been suspended and my appeals have been denied?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google Map pin attacks exploit has finally been fixed.
• Chat through Text and WhatsApp has been implemented into GBP.
• China rolls out DeepSeek AI chatbot.
• New fast way to get access request for SABs in Google Maps.
• Google search launches “Ask for me” AI that calls businesses for you.
• What is the new chat feature?
• How do I remove spam reviews from my GBP?
• What should I do if my reinstatement appeal has been rejected multiple times?
• If I’m closing one location, is it possible to merge the profile of the closing location with the other in order to keep the reviews?
• Can I verify a GBP if the location is at a residential sober living home without signage?
• Why is my GBP not showing up in search results?
• How can I shift my business into a new name and category without getting suspended?
• How does the new “Ask for me” AI work?
• Does adding backlinks to the schema "sameAs" code work?
• Should I link to my GBP from my blog?
• Are there resources for the process of uploading internal 360 virtual tours to GBP?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Can the issues of one GBP cause problems by association if it’s on an agency dashboard?
• If I’m closing one location, is it possible to merge the profile of the closing location with the other in order to keep the reviews?
• What should I do if I can’t find a GBP listing because the owner deactivated the email account attached to it?
• Is there a way to do bulk verifications?
• What tools are good for managing lots of clients?
• Can I have two listings at the same address with the same category if I have separate signage, phone numbers and staff?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com