Listening For Change: A Candid Conversation With MA Chief Justice John D. Casey

Discover how Chief Justice John Casey transformed the Massachusetts Probate and Family Court from a system “in crisis” into a national model for innovation. In this compelling conversation, he shares the strategic vision behind groundbreaking initiatives like the Pathways Case Management System and award-winning virtual case conferencing, while candidly addressing challenges such as limited resources, judicial burnout, and the complexity of family litigation. More than a story of court reform, this is a masterclass in adaptive leadership, showing how prioritizing family well-being, access to justice, and alternative dispute resolution can drive lasting change—along with a look at what’s next in his work expanding online dispute resolution for low-income families.