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Listening to the undertones, that’s the challenge. We all know that we should listen more and speak less. Not just to the words that are being spoken, but why they are being spoken. Next time you’re speaking with a client, your manager or your partner, rather than just responding to the words being spoken, take a moment - go deeper-and see if you can figure out the ‘why’ behind their words. Join us in this episode of The Ripple Effect podcast to find out more.

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