Life Inside the Payroll CoE with Special Guest Amanda Kassler

On this episode, Pete and Julie welcome Amanda Kassler, Payroll Shared Services Manager at Otsuka, for a conversation on what it means to lead with heart and strategy in today’s payroll landscape. Amanda shares her journey from executive assistant to payroll executive, and how she’s driving transformation through shared services, insights, and leadership. From building a true Payroll Center of Excellence to launching a dedicated payroll onboarding experience, Amanda brings practical insights—and a few surprising stories—about elevating payroll’s role in culture, compliance, and strategic enablement. With a business outcome mindset and a passion for process improvement, Amanada shares insights for driving impactful change and elevating payroll to its rightful place as a strategic partner! Connect with Amanda: https://www.linkedin.com/in/amandakassler/ https://hrforge.com/ Connect with the show: LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0