Episodios

  • Episode 26: The Journey To LegalVIEW® DynamicInsights

    Episode 26: The Journey To LegalVIEW® DynamicInsights
    Apr 8 2025
    In this episode of Legal Leaders Exchange, join Jen McIver, Rich Stoll and Brian
    Jorgenson as they explore the journey of transforming the industry’s leading source of hourly
    rate trends and benchmarks into Wolters Kluwer’s ELM Solutions' latest legal data platform,
    LegalVIEW DynamicInsights. This discussion covers the importance of data transparency and
    the benefits of a data-driven approach in the legal industry. Whether you are a member of a
    legal operations, law firm pricing or corporate finance team, stronger relationships are built
    through the use of data. LegalVIEW DynamicInsights will enable you to analyze,
    benchmark, and explore key insights across the most relevant dimensions to drive strategic
    negotiations, improve cost control, and foster stronger, more transparent law firm-client
    relationships.
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    30 m
  • Episode 25: How Attorneys are Embracing Generative AI Ahead of a Pivotal Year of Transformation

    Episode 25: How Attorneys are Embracing Generative AI Ahead of a Pivotal Year of Transformation
    Dec 6 2024
    In this insightful episode of the Legal Leaders Exchange podcast, host Jennifer McIver
    engages in a thought-provoking discussion with Ken Crutchfield about the transformative
    impact of generative AI on the legal industry. The conversation centers around the findings of
    the 2024 Future Ready Lawyer survey by Wolters Kluwer, which marks its sixth iteration and a
    significant five-year milestone.

    Looking ahead to 2025, the conversation anticipates a pivotal year for generative AI adoption,
    focusing on practical, value-driven use cases and enhanced attorney engagement. With the
    legal industry poised for significant change, this episode offers a compelling glimpse into the
    future of legal practice in the era of generative AI.
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    31 m
  • Episode 24: From Cost Center to Profit Center: Innovative Legal Strategies

    Episode 24: From Cost Center to Profit Center: Innovative Legal Strategies
    Nov 14 2024
    On this episode, Jennifer McIver, Associate Director of Legal Operations & Industry Insights, is joined by Jim Michalowicz, Sr. Manager of Legal Operations Business Performance at TE
    Connectivity.

    This episode offers valuable insights into the intersection of law and business, providing how the practical application of business principles can shift the value proposition of the legal department to become the protector of assets.

    Both participants discussed the importance of enhancing productivity and driving growth in legal departments by transforming them from cost centers to profit centers. They highlighted the crucial role of leadership support in fostering innovation and shared strategies to market the legal department through use of productivity-based KPIs, as well as leveraging data to create productivity-based legal fee arrangements.
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    34 m
  • Episode 23: LegalCollaborator: The Importance of Early Law Firm Engagement and Competitive Bidding.

    Episode 23: LegalCollaborator: The Importance of Early Law Firm Engagement and Competitive Bidding.
    Sep 20 2024
    On this episode, Wolters Kluwer’s ELM Solutions experts Jennifer McIver, Associate Director of
    Legal Operations & Industry Insights, Vince Venturella, Associate Director of Technology
    Product Management, and Lisa Garcia, Associate Director of Customer Experience and User
    Experience, discussed the origins, the purpose, and functionalities of LegalCollaborator, a
    game-changer for corporate legal departments. LegalCollaborator offers features that streamline law firm engagement and competitive bidding processes, enhancing productivity, reducing costs, and
    helping legal teams reach their business goals.
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    37 m
  • Episode 22: Bringing Efficiencies to Outside Counsel Collaboration and the Adoption of AFAs

    Episode 22: Bringing Efficiencies to Outside Counsel Collaboration and the Adoption of AFAs
    Aug 15 2024
    On this episode, Jennifer McIver, Director of Legal Operations & Industry
    Insights at Wolters Kluwer ELM Solutions, Joy Thorpe, Director of Legal Operations at Altria,
    and Jorge Arevalo, Director of Strategic Pricing at Faegre Drinker, discussed the importance of
    managing efficient outside-counsel relationships, stressing the relevancy of communication,
    trust, and relationships between both parties, along with the challenges and opportunities of
    adopting AFAs (Alternative Fee Arrangements).
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    35 m
  • Episode 21: How DHL is Using Data, Annual Reviews, and Billing Guidelines to Tackle Rate Negotiations

    Episode 21: How DHL is Using Data, Annual Reviews, and Billing Guidelines to Tackle Rate Negotiations
    May 10 2024
    On this episode recorded at the CLOC Talk Studio at CLOC Global Institute 2024, Jen McIver, Director of Legal Operations & Industry Insights at Wolters Kluwer ELM Solutions, and DHL’s Tiffani Hamilton-Huynh, Director of Legal Innovation, Analytics & Technology, and Catrine Frazier, Legal Operations Specialist, discussed how DHL is negotiating rates with their law firms, performing annual law firm reviews, and implementing billing guidelines across the board to drive better law firm relationships and legal spend efficiencies.
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    27 m
  • Episode 20: Demystifying ChatGPT: The Wolters Kluwer Approach to Generative AI

    Episode 20: Demystifying ChatGPT: The Wolters Kluwer Approach to Generative AI
    Apr 2 2024
    On this episode, renowned thought leader Ken Crutchfield, Vice President and General Manager of Legal Markets for Wolters Kluwer Legal and Regulatory, and Jennifer McIver, Associate Director of Legal Operations and Industry Insights for Wolters Kluwer ELM Solutions, discuss how GenAI in general, and ChatGPT in particular, are radically transforming the way corporate legal departments and law firms deliver their work - now more efficiently than ever.
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    25 m
  • SPECIAL EDITION: The Power of Data Analytics and Monetization: Driving Growth and Innovation

    SPECIAL EDITION: The Power of Data Analytics and Monetization: Driving Growth and Innovation
    Nov 28 2023
    In a recent podcast from Wolters Kluwer, Nancy McKinstry, Wolters Kluwer CEO and Chair of the Executive Board, and Barbara Wixom, Principal Research Scientist at the MIT Center for Information System Research, delve into the transformative potential of data analytics and monetization.
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    23 m
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