Jay and Andrew talk about the Remarkable tablet and effective idea dumping. Then they both describe their morning meetings and talk about how you inspire people with your company culture ... without reducing it to a bunch of corporate gobbledegook.

Books discussed:
Extreme Ownership by Jocko Willink and Leif Babin.
The Design of Everyday Things by Don Norman.

"When I lay in bed at night as a young, hungry, naive entrepreneur, I could barely contain my joy at the thought of filing sales tax forms with a dozen states every month."—Andrew on the joy of state taxes, one of a few subjects he and Jay cover in this week's episode.

Mostly, they talk about design. Good, intuitive design that takes into account the way real people think and work. And bad, terrible design that sometimes literally leads to death.

Book mentioned:
The Design of Everyday Things by Don Norman.

Andrew and Jay talk about whether they would ever purchase housing for out-of-town workers or clients, why most problems are math problems, how to inculcate company culture in remote workers, why you shouldn't hire too quickly, slips vs mistakes, design that you shouldn't notice, "Swiss cheese problems", and thoughtless outsourcing. In other words, there's plenty to chew on in this episode of Lean Built.

Book mentioned:
The Design of Everyday Things by Don Norman.

Article mentioned:
"Boeing and the Dark Age of American Manufacturing" by Jerry Useem.