Leading at 35,000 Feet: Building Team Culture Mid-Flight with Steve Schuller of Frontier Airlines
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Leading at 35,000 Feet: Building Team Culture Mid-Flight with Steve Schuller of Frontier Airlines
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How does Frontier Airlines build a strong team when crews change daily?
In this episode, Frontier Airlines HR VP Steve Schuller joins host Kendra Prospoer to share how Frontier successfully builds a strong, self-managed team culture in a high-turnover, environment where flight crews often meet for the first time just moments before a flight.
Listen for key takeaways:
- Self-Directed Teams Are Possible — With the Right People
- Define and Use a North Star
- Hire for Service First, Train the Rest
- Feedback Isn't Optional — It's Operational
- Systematize Culture for Scale
- Big Lessons for Small Businesses
- AI Is a Tool — Not a Replacement
WHEN YOU’RE READY, HERE’S HOW TURNING THE CORNER HR CAN HELP YOUR BUSINESS:
TAKE THE FREE 5-MINUTE EMPLOYEE ENGAGEMENT ASSESSMENT
https://turningthecornerHR.com/quiz
SCHEDULE A CALL WITH A HUMAN RESOURCES CONSULTANT
https://turningthecornerHR.com
HIRE KENDRA AS A CONSULTANT OR KEYNOTE SPEAKER
https://kendraprospero.com/
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