Leading Through Chaos: How to Handle Business Crisis Without Panic

How do you lead your business when everything falls apart? In this episode of Build Your Business, Matt and Chris Reynolds share exactly how to handle business crisis—from late-night tech meltdowns and legal threats to complete operational shutdowns.

They dive into real-world examples of how founders can stay calm, lead with confidence, and rally their team when panic sets in. Whether you're facing a crash, lawsuit, or high-stakes customer emergency, this episode gives you a proven playbook for leading under pressure.

🔍 What You’ll Learn

• How to handle business crisis without panic

• What “wartime CEO mode” looks like in real life

• How to build and lead a war room team

• Why staying calm is your most powerful leadership tool

• How to recover after a business emergency—and build team loyalty

⏱️ Timestamps

0:00 – Intro: When Crap Hits the Fan in Business 1:04 – Real Business Emergencies We've Faced 2:04 – Leading Through Chaos Without Panic 4:55 – The Role of a Wartime CEO 7:32 – Business Meltdowns and Real-World Stories 13:01 – Turning Crisis Into Opportunity 14:28 – Avoiding Panic and Rallying Your Team 21:25 – How to Build a War Room 24:49 – Leadership Lessons from the Crisis 33:15 – What to Prioritize During Emergencies 36:03 – Emotional Leadership: Staying Calm Under Fire 42:56 – Course-Correcting During Chaos 44:53 – Celebrating Wins After Crisis Mode 49:19 – Postmortems, SOPs, and Lessons Learned 57:11 – Getting Back to Normal and Leading the Team 58:44 – Closing Thoughts & What’s Next

🔖 Hashtags

#HowToHandleBusinessCrisis #WartimeCEO #BusinessLeadership #Entrepreneurship #FounderLife #BusinessPodcast #CrisisManagement #StartupTips #BuildYourBusiness

PS - Coach Smarter, Earn More: https://bit.ly/3X4ixOX Matt's Links Website: https://ryanmattreynolds.com/ Instagram: https://www.instagram.com/reynoldsstrong/?hl=en Chris's Links: LinkedIn: https://www.linkedin.com/in/chrismreynolds/