What if the key to influence isn’t knowing—but admitting you don’t? Could the most powerful leaders be the ones most willing to learn and be changed by what they hear?

In this episode, former wartime interrogator Eric Maddox and business president David White reveal how empathetic listening proved equally effective in the hunt for Saddam Hussein and in rebuilding trust with a frustrated community. Together, they show that genuine influence begins when we let go of needing to know and instead listen with deep curiosity and care to the people closest to the problem.

Need help developing your leaders or organization? Schedule a complimentary strategy session.

Have a leadership challenge or question you’d like us to explore on the show? Submit it here!

What if the very pain we hide is what could heal us? And what if the people who trigger our pain are the ones we most need to connect with?

In this part two of this Summit 2022 session, Nate Mitchell and participants wrestle with what it means to “become part of we.” Through personal experiences and reflection, they reveal how connecting with others through our pain opens the door to the connection we crave.

Ideas we explore:

2:15 – Peace and pain can coexist.

5:20 – We remember who we are through friction.

7:10 – You are not enough—but we are.

13:00 – The antidote to loneliness.

19:50 – The courage to connect through pain.

28:45 – The gifts we need come to us through others.

To learn how you can apply these ideas within your team and organization, schedule a strategy session!

If influence is what makes leadership possible, what creates influence? And does how we influence change across settings or are the principles the same?

In this episode, Arbinger’s Brian Fulkerson takes outward mindset principles from the boardroom to the baseball field and discovers that the fundamentals of leadership are universal. Across age and context, positive influence grows from the same source: how we see and treat the people we lead.

Ideas we explore:

02:14 – What to do when you discover you’re the problem.

05:48 – How do you see kids?

10:42 – How to develop influence with challenging kids.

15:57 – Working through the classic parent-child power struggle.

19:14 – Community as a core component of meaningful influence.

27:12 – The decades-long impact positive influence can have.

Have a leadership challenge or question you’d like us to explore on the show? Submit it here!

Need help developing your leaders or organization? Schedule a complimentary strategy session.

How do you improve patient and client outcomes? Is it possible to prevent burnout in high-pressure fields?

In this episode, surgical oncologist Dr. Laura Lambert explores what leaders can learn from the operating room and what it truly means to have the privilege of caring for another human being, whether as a doctor or as a leader.

Ideas we explore:

03:47 – She never wanted to be a doctor...here’s what changed her mind.

06:55 – What surgeons teach new doctors and why it’s a problem.

09:47 – How an inward mindset shows up in patient care (and what it costs).

12:35 – The Anatomy of humanism and why all of us should be practicing it.

16:05 – How mindset impacts patient outcomes and physician well-being.

19:35 – Healing vs. fixing: the transformative power of who we are.

Need help developing your leaders or organization? Schedule a complimentary strategy session.

Take your learning further—download the complimentary study guide to explore this episode on your own or with your team!

What if the pressure to cut costs could actually unlock innovation?

In this episode, former Fortune 500 division president Louise Francesconi and Arbinger consultants Mike Merchant and Duane Boyce share how two organizations on opposite ends of the globe faced the impossible mandate of cutting $100 million. Instead of collapsing under pressure, their leaders discovered how an outward mindset transformed fear, resistance, and self-preservation into collaboration, creativity, and lasting results.

Ideas we explore:

02:14 – How to tackle any high-stakes challenge.

06:52 – Why the way you start determines whether you succeed.

09:47 – Why you need to shift from self-preservation to supporting others.

13:35 – What it takes to move a divided, resistant group into alignment.

18:22 – How to uncover solutions no one sees.

22:40 – When strategy isn’t enough to deliver results.

Take your learning further—download the complimentary study guide to explore this episode on your own or with your team!

Need help developing your leaders or organization? Schedule a complimentary strategy session.

What if our strengths, values, and even our success are the blind spots that keep us stuck?

In this episode, Gill Campbell—seasoned executive coach and co-leader of Arbinger UK—shares her personal journey and how she helps senior leaders uncover what’s really blocking their growth. From the hidden fear of being exposed to the subtle ways we self-sabotage, Gill unpacks the surprising truths that coaching reveals and how leaders can finally move forward.

Ideas we explore:

02:14 – How strengths can turn into liabilities.

06:37 – The fear every leader works hardest to hide.

10:52 – How blame keeps leaders from seeing clearly.

15:08 – Why values can become dangerous blind spots.

24:46 – Redefining self-compassion and its role in real change.

Take your learning further—download the complimentary study guide to explore this episode on your own or with your team!

Need help developing your leaders or organization? Schedule a complimentary strategy session.

Are you overlooking the potential in “hard” people? What if the most difficult students or employees hold untapped greatness? And what happens when you help people see their progress when they feel stuck or broken?

We’re starting season 2 of Leading Outward by sitting down with Ivan Cornea, a beloved high school art teacher whose classroom became a place where struggling and rejected students grew into confident leaders, artists, and human beings. In one of his final interviews before his passing, Ivan shares remarkable stories of seeing “difficult” people as people and how those lessons apply to all of us whether we are a leader, parent, coach, friend, or teacher.

Ideas we explore:

00:57 – How to unlock potential in people others have written off.

03:12 – How to help people who feel stuck or broken see their progress.

08:49 – What to do when someone resists growth.

13:40 – How to balance patience with demanding the best.

18:15 – Is it possible to tailor your approach to every individual?

25:30 – What’s the most important shift leaders must make to truly see people as people?

Have a leadership challenge or question you’d like us to explore on the show? Submit it here!

Need help developing your leaders or organization? Schedule a complimentary strategy session.

Are you one of our new listeners? Welcome! We’re giving away a free Leading Outward sweatshirt to any U.S. listener who hasn’t yet left a written review. Just upload a screenshot at leadingoutward.com and we’ll send one your way!

In season 2, we'll be taking you into the exact moments leaders realize they’re the problem.

You’ll hear raw, unscripted coaching sessions with leaders navigating high-stakes decisions and the impact of hard childhoods. While you can find leadership theory everyone, we show you real change that happens in the raw, sometimes clunky moments of professional and personal leadership.

New episodes drop every Tuesday starting September 16.