Leadership, Accountability & Culture at Scale | Kelly Brooks, CEO of Property Masters
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Leadership, Accountability & Culture at Scale | Kelly Brooks, CEO of Property Masters
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In Episode 21 of Between 2 Hats, hosts Patrick Osman and Phillip Burton sit down with Kelly Brooks, CEO of Property Masters Inc, for a powerful conversation on leadership, culture, and what it really takes to scale a business without losing your people — or yourself.
Kelly shares her journey in the property management industry, from stepping into the business early on to helping grow and lead a company in an increasingly complex, remote-first world. She breaks down why company culture isn’t a perk — it’s the strategy, how accountability and positivity can (and must) coexist, and why ego is one of the fastest ways to kill trust inside a team.
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