Leaders in Medical Billing

De: Chanie Gluck
  • Resumen

  • Leaders in Medical Billing is a podcast about leaders in our industry that are growing, disrupting and paving the way for innovation!
    ©4D Global
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Episodios
  • Navigating Offshore/Onshore RCM Success with Ramesh Gogineni
    May 5 2025

    In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Ramesh Gogineni, CEO of Med-Strategies, who shares his entrepreneurial journey from India to the U.S., and how he built a hybrid offshore/onshore medical billing model along the way.

    Formally an engineer with plenty of operations and tech experience, Ramesh’s healthcare career started when he married a physician and decided to set up a company that set up Electronic Health Records (EHRs) and then a billing company. He highlights the challenges of early offshoring, why blending automation with human expertise is critical for success, and the optimal staffing mix for RCM operations today.

    He also offers practical insights on using RPA, AI, and smart vetting processes to drive efficiency while maintaining quality in Revenue Cycle Management. Listen to this episode to hear first-hand experience from someone who has spent decades experimenting with offshoring medical billing. Plus, Ramesh shares what he’s looking forward to in the future of medical billing: improving relationships between payors and providers.

    You can find out more about Med-Strategies here: https://med-strategies.com/

    Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.

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    19 m
  • Bots, AI, & the Future of Billing at AdvancedMD with Angela McCoy
    Apr 21 2025

    In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space.

    Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles and responsibilities others hesitated to take. She discusses how AdvancedMD is leveraging bots, managing offshore vendor relationships, and investing in AI to improve operational efficiency to enhance the billing experience for clients. Angela shares AdvancedMD’s philosophy behind building your own AI tools versus white-labeling existing technology.

    Tune in to Angela’s insights on RCM innovation, leadership development, and the future of AI in medical billing!

    Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.

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    23 m
  • CDI, Leadership, & Innovation: Improving Healthcare Systems Worldwide with Paula Hall
    Apr 1 2025
    In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led transformative revenue cycle and healthcare improvement projects across the United States, India, Africa, the Middle East, and beyond. Paula shares the story of how she became part of one of the first outsourced U.S. billing project to India to jumpstart her global career. She discusses the evolution of international healthcare systems and highlights the importance of Clinical Documentation Improvement (CDI) in driving better patient outcomes and reimbursement. Now based in Dubai, Paula is launching an internationally accredited online CDI course, empowering healthcare professionals worldwide to strengthen their documentation skills. From training over 250 physicians to consulting on setting up and managing healthcare facilities in the UAE, her passion for global healthcare excellence is unmatched. Whether you're a billing company owner, CDI professional, or healthcare leader—this episode is packed with years of experience, strategy, and inspiration across borders. You can learn more about Paula’s CDI course here: www.cdi.training And her consulting business here: https://innovationplus.ae/ Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.
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    36 m
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