Katelyn Poyntz (Unity Health, Toronto, ON)

Engineering leader Katelyn Poyntz has spent 13+ years making hospital infrastructure more resilient, sustainable, and patient-focused. In this episode, she shares why no two projects are ever the same, how she manages critical upgrades without disrupting care, and the lessons learned from navigating challenges like pandemics and supply chain delays. Katelyn’s story blends technical expertise with a deep commitment to public service.