Welcome back to another episode of "It's the Bottom Line That Matters" – the podcast dedicated to your business success. In today’s conversation, hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine dive into one of the most overlooked yet essential aspects of recruiting: crafting the perfect job description. Before you can even think about onboarding or training new staff, you need to bring the right people through the door—and that all starts with how you present the role.

Jennifer kicks things off by highlighting the importance of a well-written job description, noting that hitting the mark can help you attract quality candidates instead of wasting time sifting through ill-fitting applications. Daniel weighs in with insights on focusing not just on job titles, but on the actual tasks and skills required for the role. Patricia shares practical strategies, like leveraging AI tools for brainstorming and being crystal clear about both core and “nice-to-have” competencies.

The team also discusses the crucial distinction between internal job descriptions for your hiring team and external job postings for candidates, as well as little details like ensuring applicants follow instructions right in their responses. By the end of this episode, you’ll have valuable tips and real-world examples to help you fine-tune your job descriptions and set your hiring process up for success. Let’s jump in!

Keywords: job description, hiring process, staff onboarding, entrepreneurial success, job title, job role, job tasks, required skills, candidate qualifications, internal job description, external job posting, company information, proprietary information, key functions, key skills, core competencies, nice-to-have skills, AI tools for hiring, brainstorming job requirements, clarity in job needs, application instructions, response requirements, soft skills, candidate screening, interview process, candidate experience, role responsibilities, attracting talent, job ads, company background

In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine focus on the crucial role that training and onboarding play in building and maintaining an effective team. The episode opens with Jennifer reminding listeners that every business owner eventually faces the challenge of managing staff, strategically scaling their teams, and ensuring productivity aligns with business goals. Daniel shares his recent experience of hiring his first virtual assistant, illustrating how he identified tasks to delegate and made sure they fit the business’s operational and financial structure. This real-world example underscores the importance of being intentional about which tasks to hand off, aligning new roles with your business’s immediate and strategic needs, and considering the onboarding experience from the new team member's perspective.

The conversation evolves to cover the keys to successful onboarding and the best approaches to training staff so they can thrive in their roles. Drawing from his background as a corporate trainer, Daniel explains that the first essential step is showing how each position connects to the organization's wider mission. He recommends making training action-oriented by teaching the flow of the job itself before introducing systems and tools. Jennifer and Patricia also highlight the value of identifying the core skill set you absolutely need in a hire, noting that while some skills can be taught, foundational qualities are essential. The episode wraps up with the hosts stressing the importance of hiring for attitude while continuously improving your company’s systems, just as major franchises do to ensure consistent quality. Listeners are encouraged to seek feedback and refine their training processes, setting the stage for a strong, effective, and loyal team that supports business growth for the long term.

Keywords: team management, staff management, hiring, virtual assistant, strategic planning, client onboarding, productivity, onboarding experience, corporate training, departmental training, employee experience, skill set, training process, core skills, job training, system training, role alignment, vision statement, mission statement, company objectives, strategic objectives, action-oriented training, workplace systems, process improvement, employee feedback, hiring for attitude, training for skill, onboarding success, employee retention, systematization

Welcome to another insightful episode of It's the Bottom Line That Matters! Today, your hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo explore the essential soft skill of self-control, and how mastering it can transform your personal and professional life.

In this episode, the hosts open up with real-world examples, from Jennifer’s approach to cheat days in her diet to Patricia’s thoughts on using “colorful language” privately versus in professional settings. They reflect on the importance of recognizing and managing our impulses—whether it’s resisting temptation, responding calmly to a difficult colleague, or making strategic business decisions when emotions are running high.

Through personal anecdotes and humorous asides, Daniel, Patricia, and Jennifer discuss why self-control is much more than simply holding back or suppressing emotion. Drawing inspiration from Viktor Frankl’s idea of pausing between stimulus and response, they highlight how that crucial moment of choice is where growth, happiness, and professional credibility truly reside.

The conversation also touches on practical challenges—like dealing with frustrating clients, maintaining professionalism even when “out of sight” in the workplace, and choosing productivity over procrastination as solopreneurs. Patricia reminds us that self-control isn’t about being emotionless, but about having the power to choose the most effective and appropriate action, rather than simply reacting.

As the episode wraps up, the hosts encourage listeners to reflect on their own approaches to self-control, sharing strategies to expand your options and build emotional discipline for better outcomes—both at work and at home. If you’re ready for practical advice, relatable stories, and expert perspectives on a skill that truly shapes success, this is the episode for you!

Keywords: self control, soft skills, emotional control, business success, workplace professionalism, client interactions, cheat day, diet, lifestyle choices, discipline, emotional response, stress management, workplace relationships, communication, professional language, customer service, work-life balance, personal growth, habits, self-discipline, workplace environment, employee behavior, personal choices, productivity, workplace challenges, attitude management, self-awareness, reacting vs responding, emotional intelligence, options for action