It's Not a Technology Problem, It's an Organizational Opportunity -- Building a Culture of Cybersecurity | Human-Centered Cybersecurity Series with Co-Host Julie Haney and Guest Dr. Keri Pearlson | Redefining CyberSecurity with Sean Martin

Show Notes

Most organizations treat cybersecurity as a technology problem. They invest in layers of defense, run phishing tests, and deploy identity and access management tools. Yet headlines about breaches keep coming. Dr. Keri Pearlson, Senior Lecturer and Principal Research Scientist at the MIT Sloan School of Management, argues that the real opportunity lies not in more technology but in changing how people across the organization think about and value cybersecurity.

In this episode of the Human-Centered Cybersecurity Series, co-hosted by Julie Haney, Computer Scientist and Lead of the Human-Centered Cybersecurity Program at the National Institute of Standards and Technology (NIST), Dr. Keri Pearlson introduces her framework for cybersecurity culture built around values, attitudes, and beliefs. Rather than simply training employees on what to do, the focus shifts to shaping why they do it. When people genuinely believe cybersecurity matters, they take action without waiting for mandates or programs to tell them how.

Dr. Pearlson shares vivid examples from her research: a CISO who hired a marketing professional to run the cybersecurity culture program, a CEO who opens every all-hands meeting with a five-minute cybersecurity story, and organizations that use creative rewards like chocolate chip cookies and digital badges to reinforce positive behaviors. She also outlines a five-stage maturity model for cybersecurity culture, from ad hoc efforts all the way to a dynamic culture that self-regulates as new threats like AI-driven vulnerabilities emerge.

The conversation also tackles the relationship between organizational culture and cybersecurity culture, the role of group-level accountability, and why consequences matter just as much as rewards. Dr. Pearlson makes the case that cybersecurity should move from being viewed as an infrastructure play to a strategic advantage, one that can attract customers, reduce costs, and build competitive differentiation.

For any leader looking to move the needle on security culture, this episode offers a research-backed roadmap and practical steps that anyone can take starting tomorrow.

Host

Sean Martin, Co-Founder at ITSPmagazine, Studio C60, and Host of Redefining CyberSecurity Podcast & Music Evolves Podcast | Website: https://www.seanmartin.com/

Guest(s)

Dr. Keri Pearlson, Senior Lecturer and Principal Research Scientist at MIT Sloan School of Management | On LinkedIn: https://www.linkedin.com/in/kpearlson/

Julie Haney (Co-Host), Computer Scientist and Lead, Human-Centered Cybersecurity Program at National Institute of Standards and Technology (NIST) | On LinkedIn: https://www.linkedin.com/in/julie-haney-037449119/

Resources

Learn more about Dr. Keri Pearlson's research: https://mitsloan.mit.edu/faculty/directory/keri-pearlson

Learn more about the NIST Human-Centered Cybersecurity Program: https://csrc.nist.gov/projects/human-centered-cybersecurity

Cybersecurity at MIT Sloan (CAMS): https://cams.mit.edu/

The Future of Cybersecurity Newsletter | https://www.linkedin.com/newsletters/7108625890296614912/

More Redefining CyberSecurity Podcast episodes | https://www.seanmartin.com/redefining-cybersecurity-podcast

Redefining CyberSecurity Podcast on YouTube | https://www.youtube.com/playlist?list=PLnYu0psdcllS9aVGdiakVss9u7xgYDKYq

Keywords

dr. keri pearlson, julie haney, mit sloan, nist, sean martin, cybersecurity culture, security culture, values attitudes beliefs, cyber resilience, human-centered cybersecurity, security awareness, phishing, cybersecurity maturity model, security behavior, cybersecurity strategy, redefining cybersecurity, cybersecurity podcast, redefining cybersecurity podcast

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