In this episode of SAIC’s “Innovation Meets Mission” podcast, Kevin Billings, honorary group captain with the Royal Air Force 601 Squadron and leader of the Global Air Forces Climate Change Collaboration, discusses the initiative's origins, emphasizing the importance of international collaboration to share best practices for combating climate change. He explains the structure of this collaboration, highlighting the decentralized, constellation model aimed at fostering innovation rather than conformity. With 51 participating nations, the collaboration includes working groups led by various countries, focusing on infrastructure, operations, training, disaster recovery, and fuels. The episode showcases how diverse ideas and cooperative efforts can drive significant environmental strides within the military domain.

In part 2 of this 2-part series of SAIC’s “Innovation Meets Mission” podcast, Gabrielle Davidsen discusses the importance of total experience, which integrates digital, customer, user, and employee interactions to create seamless, valuable experiences across organizations. She explains the “watermelon effect,” where KPIs show success, but actual experiences reveal dissatisfaction, highlighting the need for genuine integration of all experiences. Gabrielle shares her journey and a case study where total experience solutions turned around a major contract by aligning technical delivery with client expectations. This approach underscores the necessity of total experience in achieving organizational success and client satisfaction.

In part 1 of this 2-part series of SAIC’s “Innovation Meets Mission” podcast, Gabrielle Davidsen discusses the importance of total experience, which integrates digital, customer, user, and employee interactions to create seamless, valuable experiences across organizations. She explains the “watermelon effect,” where KPIs show success, but actual experiences reveal dissatisfaction, highlighting the need for genuine integration of all experiences. Gabrielle shares her journey and a case study where total experience solutions turned around a major contract by aligning technical delivery with client expectations. This approach underscores the necessity of total experience in achieving organizational success and client satisfaction.