A decade of better tools. Better services. Better data. And yet the same statistic keeps showing up: 25-30% of enterprise technology spend is wasted. Why can't anyone move the needle?

Shane Cronin, Head of ITAM & FinOps Services at SHI International, breaks down why traditional approaches to IT asset management have stalled—and what it actually takes to turn savings reports into realized value. From the "Rubik's Cube effect" of enterprise dependencies to the cultural shift from cost-cutting to ROI storytelling, Shane offers a refreshingly blunt take on what's broken and how to fix it.

In this episode, you'll learn:

• Why the 25-30% waste figure has persisted for over a decade despite massive improvements in tooling
• How ITAM's perception as "the police" undermined its effectiveness—and what FinOps did differently
• Why proving ROI matters more than cutting costs (and how to make that argument stick)
• The real reason vendors keep changing licensing rules

About the Guest: Shane Cronin leads ITAM and FinOps Services at SHI International, helping enterprises rethink technology governance in an AI-driven world. Shane has worked with hundreds of organizations to move beyond reactive audit defense toward proactive value realization.

#ITAM #FinOps #ITLeadership #CIO #TechnologyGovernance #CostOptimization #EnterpriseIT #AISpending #Innovation

Everyone’s talking about AI that writes code and answers questions. But what happens when AI has to operate in the physical world, where mistakes don’t just generate weird sentences, they have real consequences?

On this episode of Innovation Heroes, host Ed McNamara sits down with Tete Xiao, VP of Engineering and AI at Bot Auto, to explore what it actually takes to deploy AI that touches the real world. Tete helped create Meta’s Segment Anything model—a breakthrough that changed how machines understand images—and now he’s applying a decade of cutting-edge research to one of AI’s hardest challenges: making trucks drive themselves safely on U.S. highways.

Key takeaways:

• Why physical AI is “broadly underhyped” despite billion-dollar robotics headlines
• How simulation lets autonomous systems explore scenarios too dangerous to test in real life
• What “truly driver-out” operations mean—and why it’s so much harder than having someone in the backseat
• Lessons IT leaders can apply when deploying any AI system with real-world consequences

For anyone thinking about AI in manufacturing, healthcare, logistics, or security, this conversation is essential listening.

The encryption protecting your most sensitive data has as an expiration date. Nation-states are harvesting encrypted traffic right now, stockpiling it until quantum computers become powerful enough to crack it in seconds.

In this episode, Ed McNamara sits down with Brad Bowers, SHI's Lead Field Chief Information Security Officer, who breaks down the quantum cryptography threat in terms IT leaders can actually act on. Brad brings over 20 years of security leadership experience from the Federal Reserve, FBI, AT&T, and Verizon to explain what's really happening—and what you need to do about it.

Key takeaways:

• Why the "harvest now, decrypt later" threat is already happening at network choke points
• Federal mandates starting December 1, 2025 and the aggressive 2030 deadline for crypto agility
• Who needs to act now (critical infrastructure, defense contractors) vs. who has a 5-year runway
• What "post-quantum cryptography" and "crypto agility" actually mean in operational terms
• First steps for discovery and planning—minus the fear-mongering

Whether you're defending critical infrastructure or planning ahead for retail operations, this is the quantum readiness roadmap you need. The threat isn't coming—it's already here.

Listen now to understand why waiting until 2029 means you're already too late.

#PostQuantumCryptography #Cybersecurity #QuantumComputing #CryptoAgility #InformationSecurity #ITLeadership #DigitalTransformation #SHI #InnovationHeroes

About the Guest:

Brad Bowers is Lead Field Chief Information Security Officer – Global at SHI International, with over 20 years of security leadership experience including work with the Federal Reserve, FBI, AT&T, and Verizon. Certifications: CISSP, GCIA, GCIH, GCFA, OSCP.

Connect with SHI:

• Explore SHI's cybersecurity services: https://www.shi.com/solutions/cybersecurity
• Contact your SHI team for quantum readiness assessment