What does it look like to build a pharmacy that not only survives—but thrives?

In this episode of Independent Insights, host Britney Woods talks with Dave Randolph, owner of Dave’s Pharmacy, and Mikayla Smith, pharmacy manager, about their journey as an independent pharmacy serving rural communities. Together, these Health Mart Pharmacy of the Year award winners discuss expanding clinical services, supporting staff through growth, and finding sustainable ways to meet patient needs when access to care is limited.

Through candid stories and practical lessons, this episode highlights how thoughtful advocacy, innovation, and leadership can help strengthen both patient care and the longterm health of an independent pharmacy.

Host
Britney Woods, PharmD
Sr. Manager, Community Pharmacy
McKesson / Health Mart

Guests
Dave Randolph, RPh
Pharmacy Owner
Dave's Pharmacy

Mikayla Smith, CPhT
AA Business Pharmacy Manager
Dave's Pharmacy

References
Tune into these additional Independent Insights episodes for more details on ECAPs and hosting a legislator mentioned during this podcast episode:

• Episode 19: Your Pharmacy, Your Voice: Why HR3164 (ECAPS) Needs You
• Episode 17: From Aisles to Action: Welcoming Legislators into Your Pharmacy
  
  
  

The views and opinions expressed in this podcast are those of the guest and do not necessarily represent the views or positions of Health Mart, McKesson or its affiliates or subsidiaries ("McKesson”). The information provided herein is for informational purposes only and does not constitute the rendering of clinical, legal or other professional advice by McKesson.

Artificial intelligence (AI) is rapidly transforming the healthcare landscape—and pharmacy is no exception. This course explores emerging and potential uses of AI in pharmacy practice, including workflow automation, drug information access, and tools that support patient care and clinical decision-making. You will gain insight into practical considerations, limitations, and ethical responsibilities pharmacists must navigate as AI becomes more integrated into practice.

HOST
Rachel Maynard, PharmD
GameChangers Podcast Host and Clinical Editor, CEimpact
Lead Editor, Pyrls

GUEST
Timothy Aungst, PharmD
Professor of Pharmacy Practice
Massachusetts College of Pharmacy and Health Sciences

Pharmacists, REDEEM YOUR CPE HERE!
CPE is available to Health Mart franchise members only
To learn more about Health Mart, click here: https://join.healthmart.com/

PRACTICE RESOURCE
Receive the exclusive Practice Resource to use as a reference guide for this episode by enrolling in the course. Click here to enroll!


CPE INFORMATION
Learning Objectives
Upon successful completion of this knowledge-based activity, participants should be able to:
1. Identify current and potential uses of AI that support pharmacist-led patient care services.
2. Describe considerations, limitations, and ethical concerns related to implementing AI tools in pharmacy practice.

Rachel Maynard and Timothy Aungst have no relevant financial relationships with ineligible companies to disclose.

0.05 CEU/0.5 Hr
UAN: 0107-0000-26-060-H04-P
Initial release date: 3/23/2026
Expiration date: 3/23/2027
Additional CPE details can be found here.

Second-generation (also known as atypical) antipsychotics are increasingly used as adjunctive therapy for patients with major depressive disorder who have an inadequate or partial response to antidepressants. This course reviews the clinical rationale for their use, highlights newly approved options, and examines key safety, efficacy, and monitoring considerations. You will gain practical guidance to support patient selection, counseling, and shared decision-making when these agents are incorporated into depression management.

HOST
Rachel Maynard, PharmD
GameChangers Podcast Host and Clinical Editor, CEimpact
Lead Editor, Pyrls

GUEST
Sarah Grady, PharmD, BCPS, BCPP
Professor of Pharmacy Practice, Clinical Pharmacist
Drake University/Broadlawns Medical Center

Pharmacists, REDEEM YOUR CPE HERE!
CPE is available to Health Mart franchise members only.
To learn more about Health Mart, click here: https://join.healthmart.com/

PRACTICE RESOURCE
Receive the exclusive Practice Resource to use as a reference guide for this episode by enrolling in the course. Click here to enroll!

CPE INFORMATION
Learning Objectives
Upon successful completion of this knowledge-based activity, participants should be able to:
1. Explain the role of second-generation (atypical) antipsychotics as adjunctive therapy in the management of major depressive disorder.
2. Identify pharmacist-relevant considerations for counseling, monitoring, and risk benefit assessment when second-generation antipsychotics are used for depression.

Rachel Maynard and Sarah Grady have no relevant financial relationships to disclose.

0.05 CEU/0.5 Hr
UAN: 0107-0000-26-059-H01-P
Initial release date: 3/16/2026
Expiration date: 3/16/2027

Additional CPE details can be found here.