Episodios

  • Understanding Value from the Customer's Perspective with Deepak Bhootra
    May 5 2025

    Deepak Bhootra is the CEO of Jabulani Consulting, with over 19 years of experience in the tech industry, including significant roles at Hewlett Packard and Sun Microsystems. Deepak has a deep understanding of pricing strategies and their impact on sales performance. He is passionate about helping organizations navigate the complexities of pricing and sales operations.

    In this episode, Deepak shares his journey into pricing and sales, discussing the cultural nuances of negotiation in India and how they influence pricing strategies. Together, they explore the challenges salespeople face with pricing, the importance of understanding value from the customer's perspective, and how AI can play a role in pricing strategies.

    Why you have to check out today’s podcast:

    • Discover the common pitfalls salespeople face when discussing pricing.
    • Explore the importance of aligning pricing with customer value and the psychological aspects of pricing.
    • Learn how AI can enhance pricing strategies and sales effectiveness.

    “Pricing is something that companies use to control sales behavior. Salespeople don’t like to be controlled.”

    – Deepak Bhootra

    Topics Covered:

    01:46 – Deepak introduces himself and shares his background in pricing.
    03:10 – The cultural significance of negotiation in India and its impact on pricing.
    07:44 – The relationship between sales and pricing and the challenges salespeople face.
    14:21 – Discussion on the emotional aspects of pricing and how they affect sales decisions.
    17:12 – Insights into the importance of understanding value from the customer's perspective.
    23:09 – The role of AI in enhancing pricing strategies and sales effectiveness.
    30:35 – Deepak’s pricing advice.
    33:18 – Connect with Deepak.

    Key Takeaways:

    “Salespeople need to understand the value of pricing and how it relates to customer perception.” – Deepak Bhootra

    “Value is in the eye of the beholder. Understand what the customer values before discussing pricing.” – Deepak Bhootra

    “When you ask a budget question right up front, you're actually setting yourself up for a pricing discussion.” – Deepak Bhootra

    “Pricing is one of those conversations where you have complete control of your CRM updates, you have complete control over your forecast, your relationship, but you do not have control over the price because someone else dictates the price.” – Deepak Bhootra

    “When you are looking at price, giving a discount is the easiest lever to pull right up front. And typically (salespeople) they do it because they can also bamboozle you with a lot of stuff.” – Deepak Bhootra

    People/Resources Mentioned:

    • Jabulani Consulting: https://jabulaniconsulting.com
    • Amartya Sen: https://en.wikipedia.org/wiki/Amartya_Sen

    Connect with Deepak Bhootra:

    • LinkedIn: https://www.linkedin.com/in/deepakbhootra/
    • Email: deepak@jabulaniconsulting.com

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mark@impactpricing.com

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    35 m
  • Blogcast: The Single Perfect Price
    May 2 2025

    This is an Impact Pricing Blog published on February 24, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/the-single-perfect-price/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/

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    3 m
  • From Startups to Scale: The Importance of Pricing in Business Growth with Vladyslav Podoliako
    Apr 28 2025

    Vladyslav Podoliako is the founder and CEO of Belkins.io, a leading B2B appointment setting agency, and Folderly, an email deliverability system. With a strong entrepreneurial spirit and a focus on performance-based results, Vlad has successfully navigated the complexities of pricing in the B2B space. He is passionate about helping companies scale their businesses through effective client acquisition strategies.

    In this episode, Vlad shares his journey from launching Belkins to evolving his pricing strategies as the company grew. Together, they explore the critical role of pricing in business growth, the importance of aligning pricing with customer value, and the unique challenges of pricing in the B2B landscape.

    Why you have to check out today’s podcast:

    • Understand the significance of aligning pricing with customer value and performance.
    • Discover the importance of testing pricing strategies and gathering client feedback.
    • Explore the psychological aspects of pricing and how they influence customer decisions.

    “Pricing is like blood in the veins for a growing company. You should have a great pricing model that is scalable and profitable.”

    – Vlad Podoliako

    Topics Covered:

    01:10 – Vlad introduces himself and discusses the common misinterpretation of his company names.

    02:15 – The importance of pricing in Vlad's entrepreneurial journey and how it evolved over time.

    04:36 – Overview of Belkins and its approach to client acquisition.

    06:51 – Discussion on the pricing model based on sales qualified leads (SQLs) and its correlation with client ROI.

    09:32 – Insights into product packaging and the pricing strategy for Folderly.

    13:15 – The impact of high pricing on customer expectations and delivery pressure.

    15:42 – The psychological aspects of pricing and how they relate to perceived value.

    19:41 – Discussion on the entrepreneurial spirit in Ukraine and its impact on business success.

    24:21 – In scaling your company, how often should you revisit your pricing?

    26:50 – Vlad’s advice on being courageous with pricing and testing strategies.

    28:01 – Thoughts on ChatGPT pricing for pro.

    30:01 – Connect with Vlad.

    Key Takeaways:

    “Be courageous about your pricing. Test it out more than you strategize theoretically.” – Vlad Podoliako

    “(on pricing) It's about how much tries you do before you succeed and how resilient you do that. All of these events, historically, we kind of have this in our blood, adaptability, resilience, and hard work.” – Vlad Podoliako

    People/Resources Mentioned:

    • Belkins: https://belkins.io/
    • Folderly: https://folderly.com/
    • OpenAI: https://openai.com/
    • Sam Altman: https://en.wikipedia.org/wiki/Sam_Altman
    • NVIDIA: https://www.nvidia.com/en-us/
    • Google: https://www.google.com/
    • LinkedIn: https://www.linkedin.com/

    Connect with Vlad Podoliako:

    • LinkedIn: https://www.linkedin.com/in/vladPodoliako/
    • Email: vlad@belkins.io

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mark@impactpricing.com

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    31 m
  • Blogcast: Creating Pricing Power That Lasts: A Guide for Long-Term Holdings
    Apr 25 2025

    This is an Impact Pricing Blog published on March 10, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/creating-pricing-power-that-lasts-a-guide-for-long-term-holdings/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/
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    7 m
  • Unlocking Value in Distribution: Effective Pricing Systems Explained with Jared Smith
    Apr 21 2025

    Jared Smith is the CEO of PriceSmith, a consulting firm specializing in pricing strategies for distributors and light manufacturers. With a background in pricing systems from Vendavo and experience as an adjunct professor at Oklahoma State, Jared brings a wealth of knowledge to the table. He is passionate about helping companies optimize their pricing strategies to capture more value.

    In this episode, Jared shares his journey from Frito-Lay to leading pricing innovation in the B2B distribution space. Together, they explore the key distinctions between B2B and B2C pricing models, especially the negotiation-heavy and data-rich nature of distribution.

    Why you have to check out today’s podcast:

    • Learn about the differences between B2B and B2C pricing strategies.
    • Understand the role of pricing systems in managing large SKU portfolios in distributorship.
    • Discover how to effectively segment customers for better pricing strategies.

    “Invest in your master data and keep chipping away at it. Start with 80/20 of your products and get that right.”

    – Jared Smith

    Topics Covered:

    01:42 - Jared shares how he got into pricing after his MBA and experiences at Frito-Lay and in B2B distribution.

    02:57 - Discussion on the differences between B2C and B2B pricing, including transparency and data access.

    06:06 - Challenges in understanding why customers buy and the limitations of data analytics.

    12:55 - Jared explains his focus on distribution and the unique challenges it presents.

    14:40 - Discussion on the relevance and limitations of cost-plus pricing in distribution.

    19:17 - Exploration of how to implement good, better, best pricing in distribution.

    25:28 - Discussion on whether distributors publish prices or rely on quotes for transactions.

    26:33 - Jared shares insights from Uber experiences and how they relate to distribution pricing.

    31:27 - The impact of customer loyalty on pricing strategies and potential risks.

    32:55 - Jared's key piece of advice on investing in master data for better pricing strategies.

    33:58 - Connect with Jared.

    Key Takeaways:

    “Distribution is an amazing thing. Obviously, it's worldwide. And the simple fact of it, it has two very unique aspects. The first one, a lot of SKUs. And then, the second one is that you have a lot of customers.” – Jared Smith

    People/Resources Mentioned:

    • PriceSmith: https://www.pricesmith.com/
    • Vendavo: https://www.vendavo.com/
    • Oklahoma State University: https://www.okstate.edu/
    • Pepsi: https://www.pepsi.com/
    • Frito-Lay: https://www.fritolay.com/
    • Coca-Cola: https://www.coca-cola.com/
    • Apple: https://www.apple.com/
    • LG: https://www.lg.com/
    • Uber: https://www.uber.com/
    • Lyft: https://www.lyft.com/

    Connect with Jared Smith:

    • LinkedIn: https://www.linkedin.com/in/jaredpaulsmith/
    • Email: jared@pricesmith.com

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mark@impactpricing.com

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    36 m
  • Blogcast: The Secret to Using AI in Pricing: Ask Expert Questions
    Apr 18 2025

    This is an Impact Pricing Blog published on February 17, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/the-secret-to-using-ai-in-pricing-ask-expert-questions/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/
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    3 m
  • Capturing Value, A Guide to Understanding Pricing with James Wilton
    Apr 14 2025

    James Wilton is the founder and managing partner of Monevate, a consulting firm focused on pricing strategies. With a background in consulting from McKinsey and A.T. Kearney, James has a wealth of experience in helping companies capture value through effective pricing. He recently published a book titled "Capturing Value," which delves into the strategic importance of pricing in business.

    In this episode, James discusses the nuances of pricing and its critical role in understanding value within a company. He shares insights on how businesses can develop pricing strategies that align with their value propositions and enhance their overall success. James emphasizes the importance of aligning pricing strategies with corporate goals and understanding customer needs, particularly in the SaaS and B2B sectors.

    Why you have to check out today’s podcast:

    • Learn about the relationship between pricing, value, and corporate strategy.
    • Gain insights on the differences between B2B and B2C pricing strategies.
    • Understand the evolving landscape of usage-based pricing and its implications.

    “Being a little bit more thoughtful of thinking about, what are those different levels of offering that I can give? What is the right price metric that really does help me scale across a few different segments? That can make a massive difference to how much value you're able to extract from your market.”

    – James Wilton

    Topics Covered:

    01:22 – James’ journey into pricing and consulting.

    03:35 – The strategic importance of pricing in business.

    04:47 – Understanding value and its impact on pricing decisions.

    06:24 – The role of pricing in SaaS and B2B companies.

    08:12 – Pricing strategy and corporate valuation.

    15:05 – James shares insights on pricing AI, arguing that the fundamental principles of pricing remain the same, despite the unique challenges AI presents.

    17:08 – James discusses how Monevate is using AI to analyze qualitative research, improving efficiency in summarizing interview results.

    20:36 – Exploration of usage-based pricing, with James explaining its advantages and the importance of aligning pricing metrics with the value delivered to customers.

    27:32 – James offers key pricing advice for companies, stressing the importance of creating a differentiated pricing structure to maximize value extraction from the market.

    28:45 – Connect with James

    Key Takeaways:

    "Capturing value is about understanding what pricing should do for your company, to capture a fair portion of the value that you create for your customers." - James Wilton

    "With AI models these days, you're seeing token-type models that fundamentally focus on the amount of work the system is doing. This results in a cost-based metric rather than a value-based metric." - James Wilton

    "Value really is getting some kind of utility from something in its basic way." - James Wilton

    People/Resources Mentioned:

    • Monevate: https://www.monevate.com/
    • McKinsey: https://www.mckinsey.com/
    • Capturing Value: https://www.amazon.com/dp/B0DRDVPQJ9
    • A.T. Kearney: https://www.kearney.com/
    • RELX: https://www.relx.com/
    • Steven Forth: https://impactpricing.com/podcast/665-the-future-of-ai-monetization-trends-and-challenges-with-steven-forth/
    • PayPal: https://www.paypal.com/

    Connect with James Wilton:

    • LinkedIn: https://www.linkedin.com/in/jamesdwilton

    Connect with Mark Stiving:

    • LinkedIn: https://www.linkedin.com/in/stiving/
    • Email: mark@impactpricing.com

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    30 m
  • Blogcast: The Psychology of Price Increases: Why a Two-Stage Approach Might Work
    Apr 11 2025

    This is an Impact Pricing Blog published on February 10, 2025, turned into an audio podcast so you can listen on the go.

    Read Full Article Here: https://impactpricing.com/blog/the-psychology-of-price-increases-why-a-two-stage-approach-might-work/

    If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.

    Now, go make an impact.

    Connect with Mark Stiving:

    • Email: mark@impactpricing.com
    • LinkedIn: https://www.linkedin.com/in/stiving/
    Más Menos
    4 m
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