Episodios

  • EP871: The opportunities presented by biometric authentication
    May 15 2025

    Patrick Lemay, Head of Corporate Development, PayRetailers

    Biometric authentication solutions are about more than just security. While multi-modal authentication is reducing fraud, it also holds the potential to create a more seamless and personalised payment experience. Robin Amlôt of IBS Intelligence discusses the opportunities with Patrick Lemay, Head of Corporate Development at PayRetailers.

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    12 m
  • EP870: How AI-enabled digital platforms are changing loan origination
    May 15 2025

    Kaushal Verma, Head of Global Banking CoE, Newgen Software

    Technology has revolutionised lending and the loan origination process. Increasing speed of approval is a huge advantage. SMEs may now access the funds they need almost instantly. Modern digital lending platforms are more flexible, lending practices are more transparent – as examples of this, Kaushal Verma, Head of Global Banking CoE for Newgen Software cites the changing lending market in the UAE. In conversation with Robin Amlôt of IBS Intelligence, he also highlights how the use of AI in lending decision-making may help narrow the SME funding gap.

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    10 m
  • EP869: The emerging technologies and growth opportunities challenging the payments sector
    Apr 29 2025

    Will Marwick, CEO, IFX Payments

    Will Marwick describes IFX Payments as a service-led alternative banking partner for its clients. With FX markets excessively volatile in recent days (thanks in no small part to President Trump’s wild ride on tariffs), the need for a digital FX and payments solution that offers businesses a quick, secure and easy to use treasury service has been thrown into sharp relief. Robin Amlôt of IBS Intelligence speaks to Will Marwick of IFX Payments.

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    13 m
  • EP868: Artificial intelligence, Gen AI and the future of cognitive banking
    Apr 29 2025

    Udi Ziv, CEO, Personetics

    AI-powered customer experience is evolving to meet consumers’ needs for a personal relationship with their bank. With a mission to democratise financial wellness, cognitive banking offers a fundamental shift in how financial institutions engage with their customers, leveraging advanced data analytics and predictive modelling. Robin Amlôt of IBS Intelligence speaks to Udi Ziv, CEO of Personetics.

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    15 m
  • EP867: Swipe, Spend, Scale: The Future of Smarter Spending
    Apr 29 2025

    Raj Narayanam, Founder, Zaggle

    SaaS innovation, UPI integration, and strong banking partnerships are reshaping spend management and prepaid card solutions, driving smarter, more efficient financial operations. Dr. Raj Narayanam shares insights with Puja Sharma of IBS Intelligence on how these trends are redefining the FinTech landscape. As technology evolves, agility and collaboration will be key to staying ahead.

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    15 m
  • EP866: US Treasury to phase out paper cheques – what are the challenges?
    Apr 28 2025

    Ben Turner, Founder & CEO, Verituity

    The US Treasury’s decision to phase out paper cheques for government payments by September may well be one of the biggest digital payments tests the US has faced. It is a FinTech challenge that will require banks, FinTechs and payers to align on identity verification, fraud prevention and equitable access at scale. Robin Amlôt of IBS Intelligence discusses the issues with Ben Turner, Founder and CEO of PayTech specialist Verituity.

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    11 m
  • EP865: AI and Wealth Management: Unlocking accessibility for every Indian
    Apr 25 2025

    Priyank Shah, Co-founder of The Financialist

    AI is fast emerging as a powerful enabler in India’s wealth management landscape. In this episode, Priyank Shah, Co-founder of The Financialist, joins Gloria Methri of IBS Intelligence to discuss how technology is reshaping financial advisory, the evolving regulatory framework, and what the future holds for WealthTech in India.

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    11 m
  • EP864: How AI and consumer behaviours are shaping online payments
    Apr 22 2025

    Rory O’Neill, Chief Marketing Officer, Checkout.com

    Payments move money; high-performance payments make money. Conversely, failed payments don’t just lose money for merchants, they damage trust in the brand and directly undermine brand value. Trust and confidence are fragile things – needed in online commerce but easily undermined if the payment experience is problematic. Robin Amlôt of IBS Intelligence speaks to Rory O’Neill, Chief Marketing Officer of Checkout.com about ensuring payments work as they should.

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    13 m
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